Prices, specials, features and availability subject to change.
The Retreat at Rocky Ridge offers the best value in apartment living in the Hoover area. We are committed to your comfort and convenience. Enjoy prompt service from our professional staff. Benefit from our extraordinary community features including a sparkling swimming pool, dog park, and fitness center.
Lease terms are variable. Please inquire with property staff.
Pet Policy: Maximum 2 pets per apartment.
Dogs Allowed. Cats Allowed. Pets Accepted. Call for service animal policy.
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Because i had mold in my air unit & in my bedroom carpet. I had a dead cat in the wall behind my washing machi Read Morene & 4 more the were found & no one came and got them until 3 days later. The smell was so horrible i had to leave and stay at my parents.
April 18, 2016
We are sorry to hear that these unfortunate circumstances have soured your stay. Our highest priority is the comfort of our residents, and our maintenance team has worked to investigate and resolve all your concerns in a prompt manner. We'd like to note that we found dust particles, not mold, in the air unit, and we closed off the crawl space and vent to prevent the cat issue in the future. Our records show these issues have been resolved; if we can assist further, please don't hesitate to ask.
I feel some things are standard in the apartment community but simple things such as track lighting should be Read Morereplaced in the apt complex I was told you all don't do that anymore however another resident told me theirs was replaced for free. The property manager told me that I come up on a late payer list as if I'm judged by when I pay, I've only exceeded the 15 once. And paid after the 5 a few times. The new Pmt system cost more than a money order and the debit over the web is absurd.
April 16, 2016
We are sincerely sorry to see that your experience to date has not been more positive. It seems as though there has been some miscommunication regarding our maintenance and payment policies, and we would appreciate the chance to get things straightened out. Please stop by our office at your earliest convenience, so we can discuss your concerns in more detail. Thank you.
Very quiet and clean complex
April 14, 2016
We appreciate you taking the time to leave this stellar five star review for The Retreat at Rocky Ridge, Melvin! We are delighted to see that you are feeling relaxed and comfortable in our community, and if you ever have any questions, don't hesitate to give us a call!
I love living at the Retreat at Rocky Ridge. The staff is very professional and personable. I am glad I chose Read Morethese apartments as my new home.
April 14, 2016
It is great to see that you are enjoying your overall experience at The Retreat at Rocky Ridge! Our entire team strives to be as professional as possible, as well as connecting and making relationships with all of our residents. We are glad to hear you are feeling right at home, and we hope to continue to have you as part of our community for years to come!
It's a calm neighborhood. Thier has been no trouble and office administration are always polite.
April 13, 2016
Thank you for sharing your experience with us, Pedro! We're pleased to hear that you are enjoying your home here at The Retreat at Rocky Ridge and that our dedicated team has been helpful! As always, please don't hesitate to give us a call or stop by the office if we can be of assistance to you.
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