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Welcome to Ventana Palms apartments in Phoenix, Arizona. Ventana Palms apartments has everything you are looking for in your new apartment home. You will love the spacious one or two bedroom apartment floor plans, the private patio or balcony, the washer and dryer that is included in every apartment, extra storage space, large closets and ceiling fans. Ventana Palms apartments in Phoenix, AZ also has a refreshing pool, relaxing spa, a great playground for everyone to enjoy and beautifully landscaped grass courtyards.
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Lease Terms: 3,6,9, & 12. $35.00 Application fee and $100 non-refundable administration fee . We are pet friendly!!! We accept two pets per apartment, breed and weight imits apply. Our pet deposit is $150.00, and pet fee is $150.00. Monthly pet rent is $20 per pet.
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Overall, it was a good experience. The ladies in the front office were helpful and kind. When I first moved Read Morein, I had several issues with my apartment. They fixed them all within a few days. I never felt like I was a bother when I needed something. Sometimes, they did not respond to emails or phone call messages, but always helpful when they answered the phone or I stopped in. It was a safe environment, and no problems with the neighbors.
July 01, 2016
We highly appreciate you leaving your feedback in this four star review! It is delightful to hear that our entire team has been able to assist you, as we strive to provide nothing but the best customer service. We would love the opportunity to improve your overall experience and invite you to come to our office at your earliest convenience.
The office is never open when I need to go drop something off like rent or pick up mail(that doesnt fit in the Read More mailbox). And yes, I go during their posted business hours. They also got rid of the drop box so good luck paying your rent on time when they're never there to answer the door. Also, they never answer the phone. Ever. The maintenance team is really really really really slow at answering service requests.
July 01, 2016
Although we appreciate your feedback, we are sorry to see that your time at our community has resulted in a two star review. We aim to always be available to all of our residents and to assist everyone in a timely and professional manner, and it is unfortunate to hear that you feel those expectations have not been met. We highly encourage you to give us a call so we can discuss your rent payments and maintenance concerns as soon as possible.
Peaceful and very friendly management that will help you with a smile.
June 29, 2016
Thank you for the kind words in this five star review, Jesus! Our entire team at Ventana Palms is more than happy to assist you with any issues you may have, as we are always available. We are delighted to see you are living peacefully and comfortably in your home and if you ever have any future concerns or questions, our doors are always open!
I love the everything in this complex :)
June 27, 2016
We are so delighted to see that your time at Ventana Palms has resulted in a five star rating! We strive to make your living experience nothing but the best and we are happy to hear all of your expectations have been met. If you ever have any questions, please don't hesitate to reach out to us!
Feel more can be done on appearance of patios and noise interference so that we can enjoy our own music or te Read Morelevision
June 27, 2016
Thank you for bringing these concerns to our attention in this three star review. It is our goal to have all of our residents living as comfortably and positively as possible, and it is unfortunate to hear those expectations have not been met. We would love the opportunity to improve your overall experience and encourage you to come by the office or give us a call.
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