Rent.com
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Fast Facts & FAQ's

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Executive Bios

Frequently Asked Questions

  1. What is Rent.com?

    Rent.com is a national Internet listing site (ILS) in the rental housing industry that enables renters to find a residential rental property online.

  2. What is Pay-Per-Lease?

    Rent.com's business models are fully aligned with the revenue goals of our property customers. For properties that have 50 units or more, Rent.com charges a success fee when renters find their property on our website, sign a lease, and move in to one of their vacant units.

  3. Does Rent.com have a program for owners/manager of properties with fewer than 20 units?

    For owners with 1-19 units per property, Rent.com has a self-service model and we charge a flat monthly fee per listing. You only pay when you have a vacancy to fill.

  4. How is Rent.com different than its competitors?

    Rent.com was the first to launch an online rental resource with a pay-per-lease business model, which is directly aligned with the revenue goals of our customers. From a renter's perspective, we are the only ILS solely focused on connecting the renter with a rental property that meets their search criteria through a clean interface and a multi-faceted search algorithm. Any advertising on our website is relevant to the renter's moving process.

  5. Does it cost anything to search for apartments on Rent.com?

    No, searching for apartments is absolutely free. In fact, Rent.com rewards users with a $100 prepaid Visa® debit card if the renter uses Rent.com to find a rental home featuring the $100 reward card, moves in, and reports back to us that they communicated to the property that Rent.com was the source of their signed lease.

  6. What if I don't find properties when I search?

    If you're finding that no properties match your search, it's possible that you're being too specific with your search criteria and the exact combination of features you're looking for can't be found among our advertised properties. We suggest that you start with broader search criteria (like location and price) and narrow your preferences from there.

  7. How can I communicate with properties that interest me?

    When you register with Rent.com by providing your email address, you will have access to a toll-free phone number to contact those properties that interest you. You can also email the property manager directly through our site by clicking "Check Availability" on the property's full-page advertisement. Each property detail page also has the address of that property.

  8. What is the process to receive the $100 Rent.com Visa® Reward Card?

    Start by using Rent.com to find your new home. When you find a property that features the $100 Rent.com Reward Card icon, tell the leasing office you found the property on Rent.com when you visit. After signing the lease, report it on the Rent.com website. After verifying the information with the property, Rent.com will mail your $100 prepaid Visa® debit card.

  9. Why do some properties feature the reward card while others don't?

    The majority of our properties participate in the $100 prepaid Visa® debit card reward program. Others have chosen a monthly advertising fee, rather than the pay-per-lease model.

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