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The customer services is horrible. When Jonathan was here everything was going well. The customer service was Read Moreexcellent. The pest control issues I have experience have made be take the decision of moving out.
April 20, 2016
We're sorry to hear that you are experiencing issues! Did you know that the Arbors at Berkeley offers free pest control to all residents? Give us a call to sign up for it. Thanks!
There are just so many issues. There are rats, that roam the complex as well as roaches that never completely Read Morego away. You can often find trash through out the complex as well.
April 15, 2016
We are so sorry to hear that you are seeing problems in our community. We are trying our hardest to keep the community clean, but we need your help to do so! If you can call or email the leasing office with more details about where you are seeing trash or pests, we will make sure that that gets cleaned up immediately. Thank you!
Arbors at Berkeley is in a great location and an affordable price for the area. The staff are friendly and hap Read Morepy to help when you need it, while giving you privacy and space. The common grounds are generally well kept and maintenance requests are answered same day or within the next day or two. The walls are a bit thin, but it's an older building and you get used to it. There are security cameras on at least two of the parking lots, and a nighttime security guard.
April 13, 2016
New property manager has an attitude, and is very lazy about replying to emails, taking phone calls, and just Read Morecommunicating period. Maintenance is okay, just depending. They try to fix things cheaply. I signed my lease under a different apartment manager, one that was nice and took care of my concerns.
April 13, 2016
We are sorry to hear that you are having problems! We strive to provide excellent customer service at the Arbors at Berkeley, and appreciate any and all feedback that you can provide. Thank you!
Trash collection around the property could happen more often. Gutters are overflowing with leaves in areas. Bu Read Moreildings are in need of painting. Water drainage after a good rain makes several sidewalks fall hazards. More ambient lighting needed at night and we have a squirrel problem.
April 13, 2016
We're sorry to hear you are having problems! We are currently in the process of updating the community exteriors, a process which includes cleaning gutters, pressure-washing all buildings, and painting. This is a long process, and we hope to reveal our community's "face lift" in just a few weeks!
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