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No matter what your lifestyle, Emerald Pointe offers the comforts and conveniences you need in an apartment home community. We offer studio, one, two, and three bedroom floor plans to fit any budget. Our great location puts you minutes away from shopping, dining, and entertainment, while providing convenient access to Downtown New Orleans and other commerce centers. Our community provides residents with a large variety of services and amenities for a great price, making Emerald Pointe an outstanding apartment home value. We invite you to stop in and take a tour, or better yet, lease your brand new apartment today. Enjoy the many perks at Emerald Pointe Apartment Homes on the West Bank of New Orleans, such as a brand new leasing center, social events for the residents, huge swimming pool and kids pool area, state of the art 24 hour fitness center, and a colorful playscape. All amenities are brand new. We build all apartments with energy efficient appliances, windows, and lighting to help you save money and to take care of the environment. Allow our onsite maintenance and management team to bring you care-free living at Emerald Pointe.
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From the beginning it has been less than satisfactory. My unit was not ready when they told me it would be. Read MoreI literally was sitting in front the office with my Uhaul and they did not want to give me the keys. Apparently, the unit was not cleaned including the carpet which had a stain. I have been having issues with the a/c unit since living here. They came into my unit about five times now since living here. The problem still exist. They cant charge ac while cold out!
January 13, 2016
Hi, I am so sorry to hear that. We would like to make it up to you and make sure everything runs smoothly from here on out. Can you let us know your name and number, so we can reach out to you? Thanks
I had a small fire in my apartment. I have reported it several times to no avail
January 12, 2016
Hi, I am sorry you have had this issue. Please call the leasing office ASAP and we will send someone out to have a look. The office has received a message to expect this call. -Management
Halls outside apartments are filthy, infestation with cockroaches, management does nothing.
January 12, 2016
Hi, I am sorry you have an issue with your apartment. If you'd like to give us a call and let us know where you are, we would be happy to send pest control and get your hallway cleaned.
Even though some of the ladies that have worked in the office have been rude, overall the experience has been Read Morepretty good. I just wish there was some kind of notice before they start construction projects, and after almost 2 years of being promised of an online payment system, I still have to call or go to the office to pay my monthly rent b
January 12, 2016
Hi, We have online payment being set up this month! I am sorry for the delay, but we have been trying to find a system that does not charge you (the resident) too much to pay online, and we have found it. Thank you for being patient and we will announce when it is all set to go. As of now, you should be able to call and give you credit card details.
The office staff is excellent. I love my apartment and where I am located, however, I do have noisy neighbors Read Morewith children.
January 05, 2016
Thanks for the review! let us know who your neighbors are and we will have a chat with them :)
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