Riverton Knolls

(38)
312 Countess Drive, West Henrietta, NY 14586
From $850Studio-3 BedsPets OK

Floor Plans

Studio
1 Bedroom - starting at $850
2 Bedrooms - starting at $950
3 Bedrooms - starting at $1325

Prices, specials, features and availability subject to change.

Kitchen:

DishwasherGarbage DisposalRefrigeratorStainless Steel Appliances

Laundry:

Washer/Dryer in Unit

Parking:

Covered Parking

Pets:

Pets OK

Features:

Air ConditioningBalcony, Patio, DeckCable ReadyCeiling Fan(s)FireplaceFurnished AvailableNew/Renovated InteriorOversized ClosetsWireless Internet Access

Community:

Accepts Electronic Payments, Basketball Court(s), Disability Access, Emergency Maintenance, Extra Storage, Fitness Center, On Site Maintenance, On Site Management, Playground, Pool, Recreation Room, Tennis Court(s), Trail for: Biking, Hiking, or Jogging

Additional:

Bicycle and Walking Trails, Central Air, Fishing Pond, In-Home Washer and Dryer, Private Balcony and Patio, Private Entrance, Resident Lounge, Tennis Courts

Property Details

Riverton Knolls, located in West Henrietta, NY, provides wide, open spaces and large floor plans, all in an ideal location near Rochester, NY. Check out our studio, one-, two-, and three-bedroom apartments and townhomes, each with central air conditioning and in-home washer & dryer. Enjoy your patio or balcony, and during the warmer months, our pool, tennis, and basketball courts will help you get some fresh air and exercise. We are just minutes from Rochester Institute of Technology, and it's a short trip to I-390 for access to downtown, shopping, dining, and more! And we welcome your cats and dogs to our pet friendly community.

Leasing Terms

Flexible lease terms available.

Pet Policy

Dogs Allowed. Cats Allowed. Pets Accepted. Call for service animal policy.

Community Information

240 units

Building Type

Apartment

Contact Property

Contact Propertyor call

Neighborhood Info

Ratings & Reviews

Overall Rating

2.9 out of 5 stars

(38)
  • 5 stars3
  • 4 stars12
  • 3 stars9
  • 2 stars7
  • 1 star7
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities
22 Reviews
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

The apartments are very nice and any problem we had was fixed right away.

March 26, 2016

Was this helpful?Yes

Manager Response

Thank you for taking the time to review our community. We appreciate the positive feedback as we strive to provide a wonderful living experience for all of our residents.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

Very poor maintenance is matched only by the lack of courtesy by the office staff. They have made and broken Read Moremany promises to me regarding maintenance and repair, they are not good at snow removal in Western New York and just give the impression that anything they actually do accomplish is a favor.

October 13, 2016

Was this helpful?Yes

Manager Response

Dear Anonymous, We are sorry to see that you are unhappy with the level of service you are receiving. Please contact our office to discuss and resolve any issues you may be experiencing. Sincerely, Riverton Knolls Apartments.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

In emergency cases, like how our basement would flood during the rain, they'd show up quickly. But for other Read More(smaller?) things, like our windows, gutters and fence, they did show up, but it took longer.

September 21, 2016

Was this helpful?Yes

Manager Response

Thank you for taking the time to review our community. We appreciate the feedback as we work to provide the best living experience for all of our residents. Please feel free to contact us with any questions or concerns. Sincerely, Riverton Knolls Apartments

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

During a rough time in my life the prior property manager was very helpful and really worked with me. He is go Read Morene now which is a huge dis-service.

September 21, 2016

Was this helpful?Yes

Manager Response

Thank you for reviewing our community. The departure of the previous property manager Dave was unfortunate, but we believe that the new property manager Meghan is well equipped and ready to help you with any questions or concerns you may have. Sincerely, Riverton Knolls Apartments.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

It started out really nice. Then the management switched. They would misplace rent payments. They increased th Read Moree rent for beautification projects that never happened. There was a lack of communication through the office staff.

April 13, 2016

Was this helpful?Yes

Manager Response

Thank you for reviewing our community. We apologize for any inconvenience you may have experienced with the change of property manager in 2014. Please feel free to call and speak with our new property manager Meghan, who recently became the new property manager this year, with any questions or concerns you may have. Sincerely, Riverton Knolls Apartments.

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Office Hours

Monday-Friday: 9:00am-6:00pm

Sunday: 9:00am-5:30pm

Managed by

Morgan Management, LLC

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