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WE DELIVER ABOVE AND BEYOND YOUR EXPECTATIONS. Our commitment to customer service is obvious the moment you meet our associates. Our professionals, with respect for your needs, offer you: a business center, vacation services, free movie rental, valet dry-cleaning, and a well thought-out social calendar. Situated between uptown and SouthPark, we offer an ideal lifestyle in the heart of Charlotte.
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Eastover Ridge Apartments is a great community and I love my place!
October 17, 2016
Eastover is not in a great location, the apartments are fairly priced, and interior of the apartments are sub Read Morepar.. Particularly in the master bedroom's bathroom, I'm not sure who thought it would be a good idea to put tiny drawers under the sink.. They are about 2-3inches wide.. Additionally, Eastover made the terrible decision to slack on lighting. The living room has no ceiling lights, nor do either of the bedrooms.
October 15, 2016
While we appreciate your feedback, we're disappointed to see your stay at our community has been less than ideal. We work hard to provide residents with a clean and comfortable apartment home, and it seems that we have not met your expectations. We invite you to stop by our office, so we can address your concerns as we would love to turn this two-star review into a five-star experience.
Lots of bugs in the apartment in which they state they call the exterminator but still see bugs everywhere, ne Read Morever have been offered an incentive to renew lease, ac has broken and flooded Apartment multiple times and carpet has never been replaced or offered, smells like mold, amenities are way below average, gym has lots of broken equipment/ no tvs/ not enough equipment for Amount of residents in complex. no cameras in parking lot I.e to catch hit& runs
October 15, 2016
We are disheartened to read such a negative assessment of our community as our team works hard to give residents the best. We take pest control and broken amenities very seriously and handle these issues in a timely and efficient manner, so we apologize if you feel like this wasn't the case for you. We would love it if you stopped by our office at your earliest convenience, so we can address the rest of your concerns and work toward a solution as we want to improve your stay with us.
Apartment not ready for move in, maintenance takes days to fix things and does a terrible job, some of the off Read Moreice staff are rude and not helpful, gyms are very outdated, pool is not clean
October 13, 2016
We're sincerely sorry that your time in our community has not lived up to your expectations. It's our goal to create an environment our residents enjoy calling home, which is why we'd like to speak in person to learn more about your specific situation. We want to learn more about how we can better communicate with you in the future and which areas of our community require our immediate attention. Please reach out to our office at your next convenience.
Eastover Ridge is a great option for someone who wants the convenience of living minutes from Uptown without p Read Moreaying the Southend premium. The apartments are older, but the operators take great care of it. They're currently (as of Oct 2016) upgrading appliances, blinds, and flooring across the units. I really like the two clubhouse facilities on the property - between them, there are two pools (with plentiful lounge chairs), outdoor tennis courts, an indoor basketball court, and a 24-hr gym.
October 13, 2016
Thank you for writing such a detailed review of Eastover Ridge! It's always nice to hear from residents, but it's especially great to hear that our location, upgrades and amenities have made your time with us so pleasant! While we're sure your time with us will continue to be positive, we invite you to visit us in our office any time we can assist in or around your home.
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