The Reserve at Lake Pointe

(10)
5980 Marine Parkway, Mentor On The Lake, OH 44060
$705 - $8801-2 BedsPets OK

Floor Plans

1 Bedroom - starting at $705
2 Bedrooms - starting at $805

Prices, specials, features and availability subject to change.

Kitchen:

DishwasherGarbage DisposalGas RangeRefrigerator

Laundry:

Laundry Facility

Parking:

Garage

Pets:

Pets OK

Features:

Air ConditioningCable ReadyHigh Speed Internet AccessView

Community:

Accepts Credit Card Payments, Clubhouse, Controlled Access, Emergency Maintenance, Extra Storage, Fitness Center, On Site Maintenance, On Site Management, Playground, Pool

Additional:

24 Hour Emergency Maintenance, Brand New Clubhouse & Leasing Center!, Brand New Fitness Center!, Brand New Playground & Picnic Area!, Brand New Swimming Pool and Sundeck!, Cats & Small Dogs Welcome, Central Heat & Air Conditioning, Convenient to Shopping, Banking, & Entertainment, Dine-In Kitchen with Window and Pass-Through, Dishwashers Available in Some Suites, Easy Access to 1-90, I-271 and Rt. 2, Frost Free Refrigerator, Garages Available, Large 1 & 2 Bedroom Floorplans!, Laundry Facility in Each Building (New Equipment), On Laketran Bus Line, Professional Management, Public Transportation, Secured Entrances - Intercom Access, Senior Discount Available, Tons of Closet Space!

Property Details

MAKE OUR HOME YOURS....These beautifully designed apartments are just waiting for you to come home from a busy day to relax. Enjoy the quality, comfort and convenience of these spacious one and two bedrooms. Our location puts you close to shopping, restaurants, major expressways and Lake Erie beaches and marinas. Experience the outstanding value and opportunity to make your life complete!

Note From Management

Save $500 OFF your first full month when you move-in by 4/15/17. Select suites. Call for details.

Leasing Terms

12-Month

Pet Policy

Pets Accepted. Cats Allowed. Dogs Allowed. Call for service animal policy.

Community Information

280 units

Building Type

Apartment

Contact Property

Check Availabilityor call

Neighborhood Info

Ratings & Reviews

Overall Rating

3.9 out of 5 stars

(10)
  • 5 stars1
  • 4 stars7
  • 3 stars2
  • 2 stars 
  • 1 star 
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities
5 Reviews
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

It's not top but it's very close

June 30, 2015

Was this helpful?Yes

Manager Response

Since we took over management of The Reserve at Lake Pointe in November 2013, we've made a commitment to make this property truly exceptional. Our goal is to be "top"! We will continue to make improvements until we reach that goal.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

Good location. Lots of amenities.

June 25, 2015

Was this helpful?Yes

Manager Response

Thank you! We have worked very hard on adding some top-notch amenities (outdoor swimming pool, fitness center, playground) for our residents over the past year!

  • Location
  • Value
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

We requested a repair in one of our closets door for the third time, the two times before it was done two week Read Mores after and it didn't last, for the third request, we have waited for 9 daysfe and no repair yet

June 25, 2015

Was this helpful?Yes

Manager Response

I am sorry your repair has not been made correctly or timely. It sounds like we dropped the ball and I apologize. If you could please e-mail me your name and apartment number I will see that this gets taken care of for you. I can be reached at sandyolczak@burtoncarol.com.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

The housekeeping staff doesn't keep up with cleaning the hallways or laundry room in our building. Also, maint Read Moreenance is so busy, they are unable to keep up with calls because they are busy preparing apartments for new tenants. We need work on our furnace and our carpet needs cleaning, but we are being put off.

June 25, 2015

Was this helpful?Yes

Manager Response

Maintenance and housekeeping should never be to busy to keep the common areas clean and handle any concerns in the homes of our current residents. Please reach out to me with your address (sandyolczak@burtoncarol.com)so that I can see that your issues are handled immediately. Thank you.

  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

Management addresses issues timely and efficiently.

June 25, 2015

Was this helpful?Yes

Manager Response

Thank you!

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Office Hours

Monday-Friday: 9:00am-6:00pm

Saturday: 9:00am-5:00pm

Sunday: 11:00am-4:00pm

Managed by

Burton Carol Management, LLC

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