Penn Brooke Gardens Certified Resident Ratings & Reviews℠

(11)
131 Church Road, North Wales PA 19454

Overall Rating

4.3 out of 5 stars

(11)
  • 5 stars7
  • 4 stars2
  • 3 stars1
  • 2 stars 
  • 1 star1
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities
6 Reviews
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

Value for money. Good and supporting leasing and other staff.

January 31, 2014

Was this helpful?Yes
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

overall everything looks good.

January 24, 2014

Was this helpful?Yes
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

Great living area. The complex is quiet and fairly priced. Any maintenance issues we had were resolved right a Read Moreway by the staff. The ladies in the office are very friendly and helpful and the maintenance staff is also friendly and go out of their way to be helpful. Its overall a great place to live! We were sad to leave but needed a bigger living space.

January 14, 2014

Was this helpful?Yes
  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

Had lots of problems staying in this Apartment with maintenance staff and noise issues. Kids cannot freely sta Read Morey in here as small jumps makes a huge noise in apt which cause distraction to others.
Office staff is good.


January 11, 2014

Was this helpful?Yes

Manager Response

We believe our maintenance staff is very responsive to resident's requests. Please email our office, pennbrooke@comcast.net, to let us know what specific issues you had so that we can address those concerns.
The interior walls between apt. units are concrete block; sound deadening materials comprise the floors. Unfortunately, a person jumping up and down on the floor will be heard no matter what kind of material is used in the construction of the floor.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

The managers, rental representatives and maintenance staff have always been considerate, timely and friendly w Read Morehenever I brought an apartment concern to their attention. So far, so good and I do not expect any of my concerns to be handled any different in the future. Altogether a pleasant experience.

December 24, 2013

Was this helpful?Yes

Manager Response

Thank you for taking the time to review our apartment community. We appreciate your making Penn Brooke Gardens your home.

  • Location
  • Value
  • Maintenance
  • Office Staff
  • Landscaping
  • Building Exterior
  • Move-in Condition
  • Parking
  • Rec Facilities

Certified Resident

I am staying here from last 2 years. And everything is just great with including all staff, maintainence etc

December 24, 2013

Was this helpful?Yes

Manager Response

Thank you for taking the time to review our apartment community. We appreciate your making Penn Brooke Gardens your home.