Prices, specials, features and availability subject to change.
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Careful detailed planning has gone into creating 5401 Chimney Rock, a distinctive, well-established community located in one of Houston's most desirable locations just minutes away from the Galleria and the Greenway Plaza, and less than ten minutes from the heart of downtown and the Texas Medical Center. * 5401 Chimney Rock's residences, either one or two-bedrooms, are beautifully appointed. Each kitchen is fully equipped with microwave oven, frost-free refrigerator, dishwasher, and disposal. You'll enjoy a washer and dryer both included in every apartment home. * An outstanding community, 5401 Chimney Rock offers a level of service, comfort, and convenience that's first rate in all respects. The community features four refreshing swimming pools, an on-site convenience store and control-access entry systems.
Our lease terms are: 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
Pet Policy: Pets Welcome! A pet interview is required, two pets per apartment maximum. $300 non-refundable pet fee and $10 monthly rent per pet. Breed restrictions apply; contact the property for more information.
Dogs Allowed. Cats Allowed. Pets Accepted. Call for service animal policy.
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My stay here has been friendly and the staff is very nice. Work orders are done within twenty four hours depen Read Moreding on the urgency of the problem.
December 24, 2013
5401 is a good complex. The buildings are sturdy, the staff is pleasant, the maintenance is usually quick, an Read Mored the security is good.
November 29, 2013
The management was completely rude and not helpful. They gave me an incorrect temporary parking permit when m Read Morey car was in the shop and I was driving a rental. Then they denied this when my car got towed and refused to pay for it. They also sent me an eviction notice when my automated payment from my bank did not go through without calling me or emailing me to tell me. This was after at least 6 on time payments which were clearly automated from my bank. Condescending, terrible service.
December 24, 2013
We're sorry to hear that you have not been satisfied with your experience living at Chimney Rock. We take our residents concerns seriously and want to assure you that your message has been passed along to our team. All residents are free to contact us directly at email@example.com if there is anything we can do to improve the IMT living experience or should any further issues arise. We value you as a resident and appreciate you taking the time to provide feedback.
Apartment flooded while I was at work. Maintenance came into my apartment and took apart my bed and moved all Read Moremy furniture. I wasn't given a warning, a phone call or an option of a place to stay until my place was righted. Parking was horrible. If you got home after 10 pm, you would it was likely that you would have to park in the street behind the apartment. I was towed because the parking was head in only, I will take some responsibility, but $300?!?
December 24, 2013
We strive to provide friendly customer service and proficient maintenance services to our residents and we sincerely apologize if we have not exceeded our standard of excellence. All residents are free to contact us directly at firstname.lastname@example.org if there is anything we can do to improve the IMT living experience or should any further issues arise. We value you as a resident and appreciate you taking the time to provide feedback.
Appliances failed continuously, pest infestation, security issues, poor internet services due to power lines, Read Moreparking rules are ridiculous, insufficient guest parking, thin walls, porch had broken glass and garbage buried under 2inches of dirt, rusted metal landscaping equipment along sidewalks, flooding, and selective inforcement of lease contract; example BBQ pit usage, pet droppings, canopy.
November 26, 2013
We are sorry to hear that you have not been satisfied with your living experience. We strive to provide maintenance services in a timely fashion. The best way to expedite service requests (for all issues) is to submit a formal work order; which can be conveniently made through our Resident Portal via the IMT Residential website at www.imtresidential.com/residentportal. There, you can submit and check the status of any service requests. Thank you for taking your time to leave us feedback.
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