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My experience started as a positive one, but has been deteriorating because of my bug problems. I understand t Read Morehat there is only so much the leasing office can do about roaches, but the fact that they were not able to provide documentation of my apartment's bedbug treatment shows a huge lack of organization in the office. I just wanted the date of when the exterminator came out so I could know when to start panicking about finding more bedbugs in my couch, but they could not provide that information. They had to call the company to find the date, which they have not yet communicated to me. That's a liability issue for THEM, and honestly does not inspire a lot of confidence in me. The staff is still friendly and polite, and I like them as people.
June 21, 2017
Avana Grogan's Mill is in a perfect location, close to I-45 and all the amenities The Woodlands has to offer. Read MoreThe apartments are updated and appeal to the eye. The pools and fitness center are great accommodations for residents and they give everyone that chance to meet their neighbors. The rent is very affordable for the area and the amenities, which make it a great complex to live in!
May 10, 2017
Hi Avana Grogan'S Mill Resident, thank you for taking the time to leave a review for us at Avana Grogan`s Mill. We're happy we could meet your expectations!
To sum up my move in experience, disappointing. Arrived at noon to move in and paid for the whole day of rent. Read More They wouldn't give me my keys till 45 mins later because they were still cleaning the apartment. In fact they continued cleaning the apartment while I was moving in. No washer and dryer which came with my until until four days later. The thermostat dodn't work. I bought a new one myself and changed it to a nest thermostat. Paint is peeling and chipping off of all the kitchen cabinets. The location and price at great but in the end it wasn't worth it. I plan on leaving once my lease is up for sure.
May 03, 2017
Avana Grogan'S Mill Resident, we regret to hear that you had this experience with us. Here at Avana Grogan`s Mill, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (281) 367-0097 to discuss ways we can better serve you in the future.
Great staff super easy move in! Glad I'm here
May 03, 2017
Hi Brittany H., thank you for taking the time to leave a review for us at Avana Grogan`s Mill. We're happy we could meet your expectations!
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