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The joys of being close! At Terrace View Apartments, you're close to the University, fine shopping, restaurants, and close to downtown Blacksburg. We have many different floor plans to choose from. Experience the difference at Terrace View Apartments. We are here for you!
Our lease terms are: 12 Months, (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
Cats Allowed. Dogs Allowed. Call for Policy. Call for service animal policy.
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Horrible customer service and uncooperative and lazy office staff
March 12, 2017
Hi! We're so sorry to hear that you haven't experienced exceptional customer service and that our office staff have given off a bad vibe, as that is certainly not our intention! If you would like to speak with a member of our management staff about your experience, please call the main office at 540-552-2996.
Please provide trash cans for dog waste - Where will people put their waste if they obviously are too lazy to Read Morecarry it with them. Also, the gym never has hand soap or hand sanitizer.
February 09, 2017
Hi! Thank you for the suggestions! We will look into better pet-waste facilities and will try harder to keep soap and hand sanitizer in the gym. We're always open to suggestions, please let us know if there is anything that we can do to make your living experience at Terrace View better!
Terrace View is comparatively fair in their apartments. I have one of the oldest apartments here and have been Read More asking the property manager to renovate it but they just won't listen. They told me that if I extend my lease, they'd renovate it but I haven't heard back from them even after me asking them on more than 10 occasions!
February 04, 2017
Hello! We're sorry to hear that you're not happy in your apartment! We so have some renovated apartments for lease as well as non-renovated so that we can be affordable for everyone. If you would like to move into a renovated unit, stop in the main office and talk to us. We'll see whats available and take it from there!
Terrace View is in a good location and has reasonable rates for a college apartment. The office and maintenanc Read Moree staff glad to help anyway they can.
February 03, 2017
Thank you for your feedback. Customer service has always been a priority for Terrace View so please let us know if there is anything we can do to assist you.
The employees in the office are very kind, but for the apartment I get it just is not worth it. The apartments Read More weren't renovated well or planned out well. Half the doors are too big or too small for the frames, there are some electrical sockets that were just forgotten about during renovating (im assuming), instead of painting properly they just paint around objects and their patchwork is definitely below par. I understand these are issues with apartments with college kids, but I expected better
February 02, 2017
Hello! We're sorry to hear that your experience at Terrace View is anything less than amazing! If you would like to relocate to a different apartment, we can see what is available for you! We also expect better and if you're having an issue, we want to hear about it! Please reach out to the main office if you would like to discuss your concerns with us.
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