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At University Heights, we've thought of everything, so you don't have to worry about anything. From providing facilities for living well to services that make your life easy, UHeights is the place where everything is at your fingertips. Our Charlottesville apartments offer easy access to major travel arteries, shopping, restaurants, and services. University of Virginia grounds and Darden Law School are also within walking distance.
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This would be excellent except for the bus service. We rented based on your advertised claim that there is bus Read More service provided by the University. That is not entirely true. There is bus service while classes are in session and never during the weekend (though other apartment complexes offer it). For most of the year there is no bus service. That is unfortunate and you should not make the claim - or- as with other apartment complexes provide year round service.
June 04, 2015
Thank you for sharing your comments. Unfortunately, the schedule of the Colonnade Shuttle is set by the UVA Department of parking and Transportation. On our website under Community and Colonnade Shuttle, it does state the times that the bus is not available. We too wish the bus were available year round, every day, but until the department changes their schedule, we are pleased to offer the service to our residents free of charge as often as we can. Thanks again for your comments.
1. People in the neighborhood gather almost everyday right in front of my unit, act as if it is a private fron Read Moret yard or something. 2. Floor is too squeaky. 3. No UVA bus starting from the exam period to the end of break. 4. Most of all, the apartment is overpriced, so I'm considering to move out.
May 30, 2015
Thank you for sharing your comments with us. We are working hard to provide quality housing for an affordable price. Unfortunately, the UVA Department of Parking and Transportation determines the schedule for the bus. We hope that you will come in and discuss your concerns before you consider moving.
The apartment complex has a terrible maintenance request process; they really need a system. The complex is al Read Moreso dirty and does nothing about complaints about cigarettes and trash covering stairwells. The complex advertises to students, but is filled with large families. The complex does not enforce its own rules about broken down vehicles and smoking/drinking/loud music at the pool. The laundry room is nearly always dirty and the machines broken. We are moving out for these reasons.
May 30, 2015
Thank you for sharing your comments. We have added additional staff for the sole purpose of cleaning the hallways. We have approximately 50% students and some families too. If a family are qualified, they are welcome to live in the community too. We are awaiting all new machines in the laundry rooms and we are planning to add a pool monitor to help to keep order in the pool area. If these things are accomplished, we hope you will reconsider your move. Thank you again for your comments.
I think Uheights is a wonderful place to live. The people who work in the office are wonderful and the mainte Read Morenance guys take care of everything. It is an incredibly comfortable place to live.
May 30, 2015
Thank you for sharing your comments! We appreciate your residency very much!
The facilities are nice and very updated. Some of the appliances are a bit dated, but still work well enough t Read Moreo do the job. The other appliances which seem to be a little off is the washing machines and dryers within the laundry mat. There are times when it is hit or miss on whether the washing machines and dryers will work at all. I don't know if it is a matter maltreatment of the machines or just the machines being outdated. Maybe another facility built with new machines could help.
May 28, 2015
Thank you very much for sharing your concerns. We are looking forward to receiving all new washers and dryers this month and updating the laundry facilities. We appreciate your residency and hope that you will continue to enjoy living in our community!
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