Thus far we have had good experiences with maintenance coming into our apartment and fixing things but they keep forgetting to fix a dripping faucet and it took over a month to get our building's backlights turned back on. The office staff are pretty good. We had a bumpy moment when trying to renew our lease because one of the staff kept putting us off and forgetting to draw up our paperwork but the other staff are on top of things.
September 30, 2014
This has been a great place to call home. The staff is professional, and caring about the tenants.
September 26, 2014
Office people are great super friendly. It is extremely quite here and we feel we are tucked away there is so much privacy we love it
September 26, 2014
The staff is very friendly and gets to know the residents (and their pets). I love the dog park, though I wish it were slightly larger; the agility equipment in it is a far better (and safer) quality than the equipment I have seen at the other apartment complexes I visited that have dog parks. The location feels secluded due to its location atop the hill with nothing but trees and forest behind you, yet you're only 10 minutes from lots of fast food and a few grocery stores.
September 25, 2014
Management and maintenance are great! It's very quiet and peaceful here.
September 24, 2014
All office staff and maintenance personnel always go the extra mile for the residents here. They are always friendly, prompt, courteous and just downright nice. The grounds are very nice, very well kept and they have great amenities.
September 23, 2014
Apartment has the friendliest and most helpful staff imaginable. They've always been extremely fast to resolve any issues, and are willing to go out of their way to help their residents. The grounds and features of the complex are very well maintained.
September 18, 2014
I find Hawthorne at the Ridge comfortable. I recently renewed my lease. I feel the staff is genuinely concerned about me as a resident, and resolving issues in a timely manner. Excellent.