My first complaint with Court Woods is that they do not respond to emails or phone calls. In order to get a response, you have to physical go down to the office. I've sent the front office several emails with questions about rent, moving out, policies, and rarely get a response back. Secondly, the front office screens the emergency line calls. I had to call one night after my key broke off in the door, and no one answered. I called the next day and the front desk told me that they screen calls.