DO NOT RENT HERE - YOU WILL HATE IT SO SO MUCH! This is a long review, but you need to know this before you consider moving in here!
I wish I could give them a better rating, because the units are in good condition, there are no pest issues, and the complex is quiet, safe, and relatively clean.
But, the management makes living here a pain in the butt. Theyre so polite and smiley when you go in the office, but good luck ever getting them to answer the phone, return a voicemail, or reply to an email.
Every time I have an issue - which happens often with billing - I have to take off work so I can get to the office during business hours and talk to them in person. Even then, they have trouble actually resolving my issues, requiring me to come back over and over until they finally sit down and straighten out my account. Once I sat and stared at the accounting manager for 15 minutes while she had a personal conversation with her friend. Absolutely no regard for my time.
Other major issues:
1. NO utilities or tax are included in rent, not even trash or sewer, and you have to pay for laundry, so the advertised price is way lower than what you will pay.
2. Utilities are not metered, but are charged based on the size of your unit and the number of occupants. So even when Im away for work most of the month and not using any electricity/water, I still pay $150+ a month for my tiny little studio.
3. You are required to pay for valet trash service on top of the regular trash bill, and they dont pick up on Friday or Saturday when you need it most.
4. The buildings have a central chiller/heater. Its not strong enough to keep your unit comfortable mid-summer, and they decide when to switch over.
Cant fit whole review here, look on google reviews for the other 5 issues - under Nunya Beeswax