Mission Tierra

Terrible place to live. staff were rude, and not understanding

Friendly staff, very quick to fix any problems. A negative is that the appliances and fixtures are very old as well as the laundromat appliances.

I moved in here a month ago when I moved in my shower was broken and couldn’t shower only hot water came out we paid for a upgraded unit and they put a shower head from the old apartments and said we can’t change it you should’ve just gotten a normal apartment STUPID. Our sink didn’t work either it was all leaking wholes in the walls loose fans that you can’t even turn on no electricity in the bathroom. They said they’re gonna come and come a day and just talk alot and don’t even do their work and say they’re gonna be back and don’t they’re aware of it! Don’t recommend the management doesn’t care either maintenance or the useless in the office.(they still haven’t fixed my stuff after a month I let them know the first week I moved in!) when I called they said they got other important stuff to work on that they haven’t forgot.

I use to live here for 5 years plus they do not replace anything in the unit no new appliances nothing it flooded once and they did not even change the carpet for mildew , the bug problem is all year round winter and summer I am GLAD to be out this slump lord place good luck if your A/C is out they will leave it out for 2-4 business days not DAYS they do not believe in 24/7 matatince and the Marianne they have are old and useless Leah is the most lazy supervisor there and Katrina is useless

Leah, Katrina and Alba were very helpful and courteous. In my lengthy stay at Mission Tierra, I can say that they were friendly, kind and professional. As a senior citizen, I also appreciated the respect and patience they gave me as an older person.

Infested with bed bugs and thousands of tiny and giant roaches 🪳!!! The office is well aware of the problems!! Most disgusting apartments in Tucson hands down! Don't be fooled, they try to make it look nice but it's a nightmare in the night time. A horrible place, you'll never sleep from the bed bugs eating into your skin and roaches by the hundreds come up from the sinks so you can never cook there. You'll wake up from the itching and have bloody bed sheets every day! There's no getting rid of them period. Stay away, don't even visit this place or you'll take home the bed bugs and regret it forever!! These are just the facts, I promise.

Honestly the new owners are whatever, lately the water has been turned off more than 3-4ish times and they send late notices right before they turn it off it’s so annoying there isn’t any work being done for it to be turned off its ridiculous don’t live here if you want the water to be turned off weekly :)

Just wanted to state that as a previous resident I went through difficulties with neighbors. Regardless of my personal experience, the new management of these apartments are great at there job!! Super helpful when I needed help and resolved issues as soon a possible. Moving forward I feel like future residents will be really satisfied with their experience here; they truly got better management!.