CasaLago Eastlake

• Previous Management Company

  3/5 stars based on reviews

  January 16, 2014

  The water pressure is very low, the toilets do not flush efficiently and clog due to the poor water pressure. The smoke detectors go off every time I turn the oven on, even though it is not smoky, the ventilation is not very great. And a pet rent is charged even though there is no added space for having the pets and I already have to pay a pet deposit. This seems rather excessive to me. There is also no linen closet or adequate storage space (for food cupboards, dishs, stuff, etc.

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  Anonymous

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  Property Manager - February 03, 2014

  We are sorry to hear that you are unhappy with some of the features in your apartment. All of our apartments are equipped with water saving toilets and shower heads, which is why your water pressure may be different from what you are used to. We would love to address your issue with the oven and ventilation, as this is a common occurrance with brand new appliances. Please contact the office at your earliest convenience, or go to lincolnapts.com and complete an online maintenance request.

• Previous Management Company

  4/5 stars based on reviews

  January 10, 2014

  everything is close to perfection in living here at casalago. but the only problem we have is the parking. if given an assigned parking it would be excellent and perfect! some neighbors who have 2car garage still park their car outside. they would park their car outside in the morning til night. wish they would really implement towing!

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  Anonymous

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  Property Manager - February 03, 2014

  Thank you so much for your valued feedback. We are working very closely with our courtesy patrol to identify residents violating the parking policy. We want to make sure that all residents are completely aware of our policies prior to towing, therefore we are notifying residents directly prior to vehicles being towed. I understand that this may be frustrating, but we will be working on this issue until it is resolved. Thanks again for voicing your concerns.

• Previous Management Company

  5/5 stars based on reviews

  January 09, 2014

  Thus far CasaLago has met all of our expectations. It is a beautiful and safe place to live.

  Anonymous

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  Property Manager - February 03, 2014

  Thanks for your awesome review! We think CasaLago is a great place to live too! With beautiful mountain and lake views surrounding us, you can't go wrong. You are also absolutely right about the area being safe. Chula Vista was recently ranked the 10th safest city to live in the U.S.! This is fantastic news for our city and our community!

• Previous Management Company

  4/5 stars based on reviews

  January 04, 2014

  I enjoy my residence & location. It's a bit pricey being that I'm moving from the east coast, Norfolk, Va.

  Stacy R.

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  Property Manager - February 03, 2014

  Thank you so much for your review Stacy! We are happy to hear that you are enjoying your residency at CasaLago Eastlake. I am from the east coast as well and can understand the price tag shock that you are experiencing. Maybe we are paying a premium for the 80 degree weather that we had in December and January! Thanks again for taking the time but your thoughts in writing. We love to hear from our residents!

• Previous Management Company

  4/5 stars based on reviews

  January 03, 2014

  It would be excellent but given that it's still under development, there are still a few things that need to be worked on. However, we are very happy with management and the staff at the office, very kind and helpful! !!!

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  Carla R.

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  Property Manager - February 03, 2014

  Thanks Carla for your awesome review. You are absolutely right. There are still pending items to be completed here a CasaLago. With construction scheduled to be completed by the end of March, you can be assured that improvements are scheduled to come. We appreciate your review very much and hope that you enjoy your residency at CasaLago Eastlake!

• Previous Management Company

  4/5 stars based on reviews

  January 03, 2014

  Stairs inside apartment are not big enough to move furniture in and out. Three different furniture store have failed to ddeliver due to inadequate spacing of the stairs. Intercom for visitors not properly working. Staff failed to mentioned how and when the intercom would be up and running.

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  Anonymous

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  Property Manager - February 03, 2014

  Thank you very much for your feedback. We apologize if you are experiencing problems with the directory. Since your feedback, we have conducted tests on the directory and all appears to be working. Please let us know if you are still experiencing problems so that we can assist. If you have not filled out the directory form and included your phone number, you will need to come to the office to do so. Thanks again for your feedback!

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