Brandywine Woods Apartments

My husband and I moved out in February, had our final walkthrough with a leasing agent where the apartment was perfectly cleaned out and was told it was all good and we would get our full deposit back. When we received our deposit back, it was $150 short for couch left in apartment/trash. I called for an explanation as obviously we did not leave a couch in the apartment. They claimed we left a couch by the dumpster and they had photographic proof (which they NEVER provided) and maintenance knew it was mine from being in my apartment in the past. I asked how they could prove it was mine if I was looking at my couch right now. They asked for a description of my couch and a picture which I immediately sent and was informed that it must gave been from a matching set and there was nothing they would do for me. For a company that raves about their customer service, they certainly lacked in this department. The whole complex certainly went downhill fast when they let Jennifer the property manager go.

For the last 2 years, I have noticed a decline in care for the property and amenities. There are no incentives for being long-term residents.

The community is well taken care of and very peaceful. I never have to feel concerned about my car or property. They offer unique incentives like a community garden, dedicated dog park and bike rental. Along with a nice business center, gym and kitchen for free breakfast.

Community is safe, immaculately maintained, and leasing office staff are friendly and attentive.

The Korman staff are contientious however, sometimes emails or requests have been lost in the shuffle or the maintenance men get a little mixed up on requests.