Within the last year
1.) When we first moved into the enclave (2 years ago), we signed our lease and then realized that we started school a week after. They would not work with us at all and we had to live in a hotel for a week only to find out our apartment had been ready the entire time.
2.) We get in our apartment and realized the carpets had not been cleaned and the walls had not been painted, etc. We painted our own walls and asked the front desk if they could clean the carpets. They said yes but kept not showing up. Finally, we cleaned the carpet ourselves because we got sick of getting the run-around.
3.) When we resigned our lease last year, we asked if they could please clean the carpets this time. They said yes, and then again didn't show up when they were supposed to. I got pretty angry and went downstairs, and they were very nice and finally accomplished the task. This was over a year late, however.
This year has by far been the worst, and I am very upset that I resigned. It may not happen again.
1.) We moved in and I had to get the glass fixed on my car which messed up the sticker I had on my car. I asked them for a new sticker, but they refused to give it to me until I had the old one. This was a little difficult considering I didn't have my car at the time. That night when I got my car back, I attempted to find parking, but because it was a game weekend, there was no visitor parking anywhere in the complex, so being that it was very late at night, I parked normally because I live here, and what else could I do with my car. My car got towed at 5 am that morning. I didn't feel that I should pay for that for the obvious reasons. I mentioned it to someone in the front desk when I went in to pick up a package and the person didn't even show an ounce of care or worry in the matter.
2.) My roommate and I are veterinary students both over the age of 25, we are not crazy kids, we take care of our apartment...honestly, we are the kinds of residents I am sure y