The ladies at the office are absolutely wonderful. However, maintenance leaves a lot to be desired. I have had quite a few issues since moving in, relating to plumbing. The appearance looks nice when you move in, but I would suggest running all the faucets to make sure they are working, and the tub stoppers are the type that twist to open and close. It took 2 worker orders to fix faucets, the same 2 work orders for the tub stoppers and they have not been fixed. Both sides of the kitchen sink were leaking and the dishwasher was disgusting, stained, clogged, old food in it when I moved in. They said the dishwasher was just clogged, put some type of draino in it, and left the nasty stuck on food from previous tenant. When I kept pushing for it to get fixed, it took 2 1/2 weeks to replace it, as they need approval from corporate. I was told all appliances take @ 10 days to be replaced due to their procedures. The faucet also ran water at one time, non stop, steady running. Next issue, when I used the master bath, the water leaked down into the apartment downstairs. It was supposed to be fixed, so yet again, the creepy jerk from downstairs was knocking on my door at 10pm. Take into account, he lives with his girlfriend but chooses to knock on my door late at night, total disrespect they know I live there alone. It took 2x to stop the shower from leaking into downstairs apartment. The latest issue, my tub is peeling terribly, to the point you cannot use it. So it appears nice when you move in, but they paint a coating over the old tub. I put in a service ticket Friday, requested a status update. It has been 3 business days, they work Saturday, I will give them Sunday, but no update. The website says you will be updated in 1 business day, which would have been Monday. Nothing. That is my biggest problem, I don't like people in and out of my home numerous times to fix things, which are never fixed on the first try.