The Preserve at Tampa Palms

• 1/5 stars based on reviews

  August 01, 2020

  I made an appointment to see 2 bdrm appts for 29 Jul at 11:30. My wife and I showed up at 11:20 and the door was locked so I called the number posted on the door. I was on the phone listening to it ring for a couple minutes, then a lady pulled up at the center of the lot next to the grass...she looked right at us, not a wave, smile, or any sort of acknowledgement and she walked around back. I assumed it must not have been the sales person since she obviously didnt seem concerned about what we were doing there. So I stayed on the phone listening to the ringing another 2 minutes, then low and behold, she comes to the door. I told her we had an 11:30 appt...she said wait here and Ill get some papers together, and closed the door. My wife and I looked at each other and decided that if this is an example of the caring staff, we certainly dont want to move in here. A simple hello and Ill be right there before she walked inside, or a so sorry when she opens the door would have sufficed. Please take me off all you email lists. I will be sure to give your apartment one star on all the apartment sites.

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  Anonymous

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• 5/5 stars based on reviews

  May 06, 2019

  I was resident of Vista Grande from 2005 - 2009 prior to purchasing a home. The issues that your tenants are experiencing were never issues during my stay. The one thing that has remained consistent is the overwhelming positive feedback about your office and maintenance staff. The property is really beautiful. I am now strongly considering selling, and will definitely consider your property as my place of residence.

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  Anonymous

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  Property Manager - May 16, 2019

  Thank you for your five-star rating of Preserve at Tampa Palms! We are thrilled to hear that you enjoyed your stay in our community for four years. That speaks volumes! We are happy that our staff was helpful and reliable to you during your stay here. We are excited to know that you are considering moving back after you sell your home. Thanks again for your wonderful review, we really appreciate you taking the time to write it!

• Previous Management Company

  2/5 stars based on reviews

  May 25, 2018

  The good: Great location, it is safe, the management and maintenance crew are friendly and responsive, the grounds are well kept and clean, it is relatively quiet (it is an apartment complex so you will get some noise). The Bad: The apartment, the apartment appliances, the buildings. This property is showing its age. The dish washer is VERY loud. The dryer takes 2 -3 cycles to dry one load of laundry and that is even when the load is cut in half. The AC units struggle to keep the apartments cool during the summer especially in the upstairs units. My TECO bills during the summer are outrageously high. I have also had several roof leaks. Just last week I had 2 leaks repaired. I have already had 2 -3 leaks repaired in the past. The buildings need a new roof in a very bad way. Recently the apartment complex is attempting to add a fee to the entire community without adding it to a new lease agreement. I recommend any one considering this complex to do your due diligence.

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  Anonymous

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• Previous Management Company

  5/5 stars based on reviews

  May 11, 2018

  We moved there recently. We needed a short term lease within a short time and they helped us. Since, we really like it. The managment is very friendly. The apartment is great and big. They have everything you need: fitness, tennis court, pool. If you have kids they have a play room and a park 10mins away by walk.

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  Anonymous

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• Previous Management Company

  5/5 stars based on reviews

  April 07, 2018

  Nice place to live in.Close to shopping, dinning etcLandscape is beautiful and well taken care of .Staff is friendly. Maintenance guys are very helpfully as well.Quiet ,gated community and also pet friendly.I moved here 6 months and still happy with my decision.:-)Diana

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  Anonymous

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• Previous Management Company

  1/5 stars based on reviews

  December 15, 2015

  PARKING IS A MESS. They rolled out a new program where residents have decals and those with out a resident decal get towed. I am a student doctor and I work at a hospital and get back late (between 1-2am) so parking is ALWAYS hard to find. Even with this decal, there is no parking within the complex, and the cars with out decals are rarely towed. I parked in front of the club house because there was no parking, and I wake up to find my car towed. I called the office and they said the new rule

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  Anonymous

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1 - 6 of 22 Reviews