The Preserve at Tampa Palms

I made an appointment to see 2 bdrm appts for 29 Jul at 11:30. My wife and I showed up at 11:20 and the door was locked so I called the number posted on the door. I was on the phone listening to it ring for a couple minutes, then a lady pulled up at the center of the lot next to the grass...she looked right at us, not a wave, smile, or any sort of acknowledgement and she walked around back. I assumed it must not have been the sales person since she obviously didnt seem concerned about what we were doing there. So I stayed on the phone listening to the ringing another 2 minutes, then low and behold, she comes to the door. I told her we had an 11:30 appt...she said wait here and Ill get some papers together, and closed the door. My wife and I looked at each other and decided that if this is an example of the caring staff, we certainly dont want to move in here. A simple hello and Ill be right there before she walked inside, or a so sorry when she opens the door would have sufficed. Please take me off all you email lists. I will be sure to give your apartment one star on all the apartment sites.

I was resident of Vista Grande from 2005 - 2009 prior to purchasing a home. The issues that your tenants are experiencing were never issues during my stay. The one thing that has remained consistent is the overwhelming positive feedback about your office and maintenance staff. The property is really beautiful. I am now strongly considering selling, and will definitely consider your property as my place of residence.

I have been a teanat for six months nice community and awesome staff. They are always having celebrations and fun activities for residents. Wonderful place for ressidents of all ages . EB

Negative:Very high utility costs, filthy stairwells and breezeways, dog poop, trash company is very noisy and sloppy with trash pick up, noisy appliances, POOR PARKING after 8pm, no privacy, some new annoying rule every other day, broken barbecue grills and no longer a good family community. Not worth the $$$ Moving when lease is up. Positive: Nice Clubhouse

I cant thank Cody & all the staff enough for everything they continue to do for me here @ The Preserves!! Love my new home!

The good: Great location, it is safe, the management and maintenance crew are friendly and responsive, the grounds are well kept and clean, it is relatively quiet (it is an apartment complex so you will get some noise). The Bad: The apartment, the apartment appliances, the buildings. This property is showing its age. The dish washer is VERY loud. The dryer takes 2 -3 cycles to dry one load of laundry and that is even when the load is cut in half. The AC units struggle to keep the apartments cool during the summer especially in the upstairs units. My TECO bills during the summer are outrageously high. I have also had several roof leaks. Just last week I had 2 leaks repaired. I have already had 2 -3 leaks repaired in the past. The buildings need a new roof in a very bad way. Recently the apartment complex is attempting to add a fee to the entire community without adding it to a new lease agreement. I recommend any one considering this complex to do your due diligence.