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Westwood Reserve offers an exceptional location with top-rated schools all moments from shopping and dining at Westfield Citrus Park Mall. Enjoy the outdoors with biking, fishing, walking or jogging on the Upper Tampa Bay Trail.
Our customized 1, 2 and 3 bedroom apartment homes are surrounded by lush landscaping in a tranquil community with the very best amenities including a resort style pool, 24 hour fitness studio, and executive business center. Westwood Reserve is designed to create a resort like atmosphere for the lifestyle you deserve - visit us today!
Lease terms are variable. Please inquire with property staff.
Cats Allowed. Pets Accepted. Dogs Allowed. Call for service animal policy.
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Staff nice but lacking in team work, many things fall through the cracks because no one knows what the other Read Moreis or has done. Maintenance of apartments and grounds are good but not excellent, pool tiles are always dirty. Many residents still not happy with mandatory trash valet. Unhappy with rent increases and how those were handled, large increase with no improvement to apartments residents have occupied for several years that had things that needed to be upgraded or replaced upon moving in.
September 16, 2014
Thank you very much for your feedback. We are working diligently to develop our new staff and create a solid team. We would like an opportunity to address any concerns you have about maintenance or upgrades to your apartment. Please reach out to our on-site management team so we may discuss it with you. Thank you for your residency at WestWood Reserve!
Prior to the management / staff changes in 2014, we loved living in this apartment complex. After the changes, Read More the majority of the office staff was unfriendly and extremely unwelcoming; acting like when you had a question your presence was ruining their entire day. We have since then chosen not to renew our lease and moved out. Once this was decided, the staff became even MORE unhelpful.
September 14, 2014
Thank you for your feedback. We sincerely appreciate your residency and apologize with the change in staff you have not received the level of customer service you were accustom to. Please reach out to our leasing office and give our management team an opportunity to address your concerns.
Down side of this apartment u can hear your neighbors upstairs whenever they walk. But overall I love this pl Read Moreace.
September 13, 2014
Thank you for taking time to submit a review on our behalf. We are so glad you're happy at WestWood Reserve. If you have any concerns regarding noise from your neighbors, or any other matter, please reach out to the leasing office and give us an opportunity to help resolve your concerns.
Apartment staff typically seem bothered when you go to the office. They typically do not truly grasp some of Read Morethe things they are doing (example- not knowing rules for parking permits). They also told us we would see visitor parking around the 2-3 week of August. Valet trash is unreliable and rules surrounding that are not enforced. Pools typically has kids running everywhere. Our neighbors complain to us because the floors are so shallow. We literally have to walk on egg shells. Maintenanc
September 12, 2014
Thank you for your feedback. We apologize for any miscommunication regarding the parking permits and visitor's parking. Valet trash temporarily changed their pick up to a later time but will be back on track this week. We are happy to discuss any other concerns you have regarding the pool and your neighbors. Please reach out to the WestWood Reserve leasing office and ask for a member of the management team so we can satisfy your concerns.
While westwood reserve has nice apartments, it is not worth the money. You get fees laid on you at every turn. Read More We use 20 dollars worth of water and sewer yet with the admin fee, convenience fee, required valet trash fee, service fee etc. we are paying upwards of 100 dollars every month. Not to mention the 25 dollar late fee tacked on if you pay 1 day past due date. If you have your trash bags out for valet trash outside the times of 6-8 it is 25 dollars per bag. New office staff is very rude.
September 12, 2014
Thank you for your feedback. We apologize with our staffing changes your service hasn't been up to the standards we expect and you deserve. We would be happy to review any invoices and fees you've incurred as well as go over the valet trash procedures. Please contact the WestWood Reserve office at your earliest convenience and a member of our management team will work to satisfy your concerns.
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