The Haven At Reed Creek

• 1/5 stars based on reviews

  January 26, 2019

  I'm specifically writing this review because I'm angry. These people have sketchy business practices. I'm not even currently living at this place because I've already moved into a house. We are paying rent at 2 different places even though we are not even living here! We had a month and a half left on the lease and have been paying it off while living at a separate residence. So when my bf goes in to sign the paper stating that we are not going to stay and we are giving our 60 day notice, the young man there says that even though we missed the 60 days by 2 days, he will still not charge us the month to month fee. We go in today to talk with him to make sure of what the prorated cost will be and he informs us that he handed it over to Monica and she is upholding the $121 month to month fee because we missed the mark by 2 days! Not to mention we showed up on the 60th day but because they couldnt file the papers until monday, that is actually what put us off the mark! Shame on them for lying to us and being completely petty about 2 days. We informed them that we havent even been living here and apparently that doesnt matter. Once you move In these people have consistently proven that they do not care about their residents! Give me your money and once your here and/or move out, we dont care about you! Do not recommend this place. Also they havent updated the apartments in years and continue to raise the rent!

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  Anonymous

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• 4/5 stars based on reviews

  December 13, 2014

  Some of the equipment in the gym needs work. Need to be able to change the channel on the tv on the gym. Could replace thevalley maybe. Nothing much to complain about. Extra iinsulation between floors would be nice as the noise when neighbors walk upstairs can be quite loud.

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  Anonymous

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• 3/5 stars based on reviews

  December 13, 2014

  It would be really helpful if there were a waste basket/trash can INSIDE the mail room. There is so much junk mail delivered daily, it is really a pain to have to drag it to my apartment to sort though and causes extra clutter and paper pile up. There should really be a trash can in the mail room that residents can dispense of junk mail immediately.

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  Anonymous

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  Property Manager - September 24, 2018

  Thank you for your review! We actually do have a trash receptacle inside the mail room. If you have any other suggestions please let us know.

• 4/5 stars based on reviews

  December 13, 2014

  The manager and her staff treat residents rudely. Staff members speak to and treat tenants the same way the manager does.

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  Anonymous

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  Property Manager - September 24, 2018

  We apologize that you had less than a 5 star experience! We'd love to turn that around. Please feel free to stop by the office and share your ideas for improvement. Thank you for being a valued resident!

• 4/5 stars based on reviews

  December 13, 2014

  No smoking on the stairs or hallway areas. No running up and down and up and down the stairs and yelling after 10pm on a week night

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  Anonymous

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  Property Manager - September 24, 2018

  Thank you for your 4 star review! Please feel free to call the office if you have any issues with neighbors during quiet hours and we are happy to address for you.

• 5/5 stars based on reviews

  December 12, 2014

  A paved walking/running path would be extremely nice. Just around the perimeter would more than likely allow for a .25 or a .50 path.

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  Anonymous

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  Property Manager - September 24, 2018

  Thank you for your 5 star review! We are glad you love our community. We will forward your suggestion for a walking path to upper management for consideration.

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