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Element 41 is conveniently located in a quiet and relaxing neighborhood, yet less than one mile from I-75, with easy and quick access to anywhere in the Atlanta area. Residents of Element 41 enjoy a suburban life style within a dynamic Cobb County location with a dense concentration of restaurants, retail, employment centers, and night life!Element 41 offers one-, two-, and three-bedroom floor plans in a classic or custom design. The property offers best in class finishes and amenities and is unique in its abundant, meticulously maintained amenity package, including: two pools, large fitness center, two tennis courts, playground, and two-acre sports field with jogging trail, a car care center, clubhouse with Wi-Fi, and picnic areas with grills. Element 41 is truly a recreational paradise!
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After searching for an apartment we thought we found a great place, and when it was Arium 41, it was, then pin Read Morenacle/Element took over and it has been nothing but trouble. They stopped doing pest control so there is a terrible cockroach infestation, think waking up to find them on your body in the middle of the night. They don't install appliances properly, to the point where our dishwasher fell OUT OF THE WALL, come to find out, the maintenance guy just didn't feel like screwing in the screws for the mount. Finally, they installed new thermostats that as of now only blow hot air, and residents who didn't realize this ended up with apartments with temperatures of 80+ because they were just being filled with hot air, this is bad enough, but when residents called to complain, they were told maintenance would not be there because it was raining and dark! Try to live ANYWHERE else!
September 06, 2017
Hello,
Thank you for sharing your thoughts with us. Were sorry that your living experience has been less than optimal, and wed love to be able to resolve some of the things mentioned in your review. We would love to personally address with you any outstanding issues you are still having, since we want nothing more than to keep you as a happy, longstanding resident! At your convenience, please email me directly at Element41@pinnacleliving.com to address your concerns.
Thanks
Element 41
DO NOT MOVE HERE! This place was nothing but a nightmare. I understand that no place is ideal and you will hav Read Moree problems anywhere you live. The doors take almost no force to break open. I know because when I got robbed there, my door was kicked in. I had black mold THREE different times, and they were all because of the apartment above me had leaking pipes. Every time I was promised it was fixed, and then it came back twice. Both my dishwasher and stove were broken and had to be replaced. The air conditioning unit from the apartment above me was leaking and caused severe water damage to my apartment. The water was leaking into my bedroom from the ceiling. The water went under the wall and got under the carpet in my living room. I had a table in the living room where the water was sitting. The table stained the carpet because it had been sitting on the wet carpet for so long.
Despite all of this and the lack of the office responding to any messages or requests, I did not want to write a review of the apartment complex because I understand things happen and it is no one's control. However when I was finally able to move out of the apartment, they charged me with the damage to the carpet. There was a bleach stain from the carpet cleaner company that tried to clean the stains. The carpet guy said he would talk with the office about doing a patch job on the carpet and removing it. But once again there was no communication at the office. Even though the water came from the unit above me because of leaking pipes, I am being charged with the damage.
The complex is a joke and I would seriously consider looking anywhere else for a place to live.
August 08, 2017
Hello-We are sorry that your experience with us was not positive. Wed encourage you to call the office. I am the new manager and would be available to connect to chat more about any concerns you may have. Since the review is anonymous, we are unable to reach out to you. Thank you and most sincerely, Marion
I hate to hear about the issues you had here at Element 41, our goal is to make sure that all our residents are happy, please feel free to give me a call anytime to discuss what we could have done better. Thank you
Been here for 5 weeks. They show you a beautiful apartment. You sign the lease and take you to the one you ren Read Moreted. What a dive! Paint peeling in cabinets.Towel bars falling off,shower bars loose,patio door won't roll,downstairs dryer blowing into our laundry room. I can go on and on! Maintenance has yet to do any repairs.They call about the rent the day it is do. Not happy! Will not recommend to anybody! Very mismanaged property!
July 01, 2017
Hello,
Thank you for sharing your thoughts with us. We're sorry that your move-in experience was not what you expected, we would love to resolve some things mentioned in your review. We'd be happy to send maintenance out immediately to take a look at your towel bars, patio door, and dryer. We would love to personally address with you any other outstanding issues you are still having. Please call the office directly and we'll get this on the calendar.
Thanks
Element 41
I like everything that Bexley has to offer.
January 15, 2014
Hi Neighbor,
We're so happy you enjoy Element 41! Our team works hard to make sure you love life at our community, and were thrilled to hear you think so too!
Thanks
Element 41
I was very satisfied with the speed in which all my concerns were addressed. The customer service here isn't e Read Moreasily found elsewhere (something I am painfully aware of). I thought about moving back to Bexley but my dog is too big for their complex.
January 11, 2014
Hi Neighbor,
Were so happy you love calling Crystal Springs home!Thank you so much for taking the time to share your kind words. If theres ever anything we can do to help you, just let us know! Were always just a call, email, or office visit away!
Thanks
Element 41
Monday-Friday: 9:00am-6:00pm
Saturday: 10:00am-5:00pm
Pinnacle Property Management Services, LLC
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