Charleston Court

I am a new resident here at Charleston Court and I am absolutely loving it! The grounds are beautiful and well-kept, as well as the staff is always accommodating and super friendly! I highly recommend this community to anyone thinking of relocating to the area.

DO NOT RENT HERE!! AS A NEW RESIDENT and I previously worked in this industry for over 11years. I MOVED IN ON FEBRUARY 10, 2021 my monthly rent is almost $1300.. THE APARTMENT IS INFESTED WITH COACHROACHES!!! I have reached out to the property manager Tammy just about everyday and was told that I had to wait until Thursday FEBRUARY 18, 2021 to have pest control treat my unit, eventhough I was told by her leasing agent that the exterminator would be out on Monday Feb 15, 2021. I pulled out all of my appliances and noticed that it was dirty, old food etc from the previous tenant. I have not stored my non-perishable foods in the cabinets, I have not hung up my clothes, I have not been able to cook due to the cockroaches crawling around the stove, countertops, living room, bedroom, bathroom, I have not been able to enjoy my living space. And just because Tammy stated that her staff did not see any roaches when they were in my apartment, I guess the pictures that I have taken daily and emailed to the leasing staff and to her attention was a lie. I have never lived with pest. I asked Tammy to have the regional manager give me a call or email me regarding this matter and as of yet I have not received a response. I Will seeking some sort of resolution elsewhere.

This apartment complex has really gone down hill. I have lived here for five years, and have never experienced such a rude management staff. The manager hung the phone up on me when I was trying to fulfill a simple request. The grounds are unkept and the place is falling apart. I enjoyed the property for the first two years, and things have really changed since James is no longer the manager. The new manager Erin is not professional or helpful. I wouldnt recommend this place.

The construction of the units is extremely poor. I can hear every movement made by the upstairs neighbors who happen to have a small child. Advertising for the community is misleading as the flooring in the units is not hard wood, as advertised; but a rather cheap linoleum. The cabinetry in the kitchen and bathrooms is also cheap and outdated. The community is infested with insects. During rainy weather roaches are commonplace. In the colder months, my unit becomes infested with lady bugs.