Terraces at Suwanee Gateway

I would highly recommend looking elsewhere. You will get notices for not paying on time even if you have because the office staff routinely clicks send to all when sending out notices. When I moved in back in May 2021, the floor was uneven and it took 2 times of having a subcontractor replace the floor for it to be reasonable. 2 other things to note is the shower in the master suite had stains, no big deal on my end. Fast forward to moving out, I am being charged $120 "damages" to the shower that were there prior to my move in. I also paid the utilities for July on August 1st, surprise, they re-included those same utilities I already paid with the "damages" I caused to their unit. Also, I split from my fiance back in February and we signed all the paperwork to release her from the lease. When they sent the lease renewal, wouldn't you know it, it still listed my ex-fiance who moved out after we both signed the form releasing her and me proving my income. The maintenance staff was friendly, but they've tacked on some charges to me for things that were already in the condition they were prior to moving in. I kept the grounds clean, picked up after my dog and was not an issue to anyone during my 26-month lease. This property is poorly managed.

Very friendly and efficient staff with great potential. Thanks

They never contacted me.

Lived here for three years, will not renew lease, parking is horrible one handicap spot for the bldg one not handicap accessible,alarms go off constantly during the night, very thin walls, garages under unit that can be bei rented by other attendants going up and down at any given hour of day or night,mgmt does not notify you before entering your unit, rent vPricey and not worth it , have not had a full nights rest without being awakened by noise

In the past two months the apartments alarms have sounded for 5-20 minutes on three separate occasions. I've left many messages with the front desk, but have never received an apology or explaination. I have a 3 month old and they'll often go off during the night; this last one lasted for 30 minutes. The alarms are even louder in the hallway, so you can't even leave to escape it. I have to get my child's hearing checked because of them.Also, the parking is terrible and our air conditioning has broken close to ten times in the year we've lived here, reaching temperatures in the 90s. You'd think with being so pricey they'd at least have decent service. If you value your sanity and your sleep, don't rent here.

They do not keep up the buildings' breezeways or stairs blown from the leaves and debris that accumulates as you're entering the buildings & going up the stairs. They don't seem to care about the cleanliness of the building. When Pegasus was managing, they did better with maintaining bldg. cleanliness. They also offered the tenants perks (i.e., monthly social events, offered snacks in the leasing office, etc.). It's just bear bones now and nothing appealing to want you to stay.