The Richmond

There is a huge cockroach infestation, next to spray as it comes out so not even half a second. I had to spend a huge amount of money to fight this disease and not finish .All the time I spend cleaning and you do not know what else. It is called the maintenance to resolve any situation and does not appear.

I had some issues when I first moved in. For example, the move in date was pushed back several times, which in turn caused me to reschedule everything multiple times. Additionally, when my garbage disposal and dishwasher broke at the same time it was almost a full week before someone came and looked at it. From there it was another 3 days until the part arrived to fix everything since it wasn't on hand at the time. I've also had issues with parking.

I have been at the Richmond for almost 2 years and the customer service is great, and whenever I need something they are always quick to get it fixed.

Location is close to work & most shopping centers. Staff are good people & friendly. Phase II could use some landscaping. Pot hole at the entrance to phase II needs to be fixed. I've lived there for 12+ years, never had any problems with my neighbors (Thank God). Staff & maintenance folks are very friendly. Over all I've been happy at The Richmond Apartments for the past 12 years.

The staff at The Richmond have been very easy to work with. Apartments have large rooms and closets with plenty of bathrooms.