Park Terrace

Jamie and Sarah worked with me to get my new home set up for my family to return from abroad. Their patience and understanding made this transition easier and I appreciate that so much.

The area in front of our front door floods at the hint of rain, so much so we worried the water would come into the house. The apartments attempted to repave the parking area, and didn't finish the area near our apartments. Snow removal is timely so that is a plus. However, when the power was off for 24 hours, the pipes froze and burst. Emergency maintenance was not available in a timely fashion & we have been waiting 3 weeks now to have the area that flooded cleaned and fixed.

It was maintained as you would expect. When the apartment was flooded due to a plugged drain in the unit above, a maintenance man did come out during off-hours to try to help.

As the residents started to change I needed a place with a garage for an added level of security. I pay the same amount and I have a townhouse with a one car garage in Collinsville.

I love the view of the park, the staff is great, and my neighbors are excellent neighbors.