Park West Apartments

I have not been a tenant long, but I am very unhappy with this place. The office staff is very dismissive, no concern. The people at the front desk are very nice so this takes nothing away from them. From the beginning things were handled unprofessionally on my behalf. I began my renting process with one leasing agent. I was promised phone calls that I never received to find out that this agent no longer worked for the complex. I was told multiple different prices for rent on different occasions. I finally received a move in date and paid all fees. Move in day I go to receive the keys and the apartment they were giving me was complete TRASH. Nothing was cleaned, there were dirt stains all over the carpet. The apartment had not been cleaned and they were gonna give me that place! I refused to settle for that. It took a while, but they gave me another unit in a different building which was supposed to belong to someone else who would be soon moving in. Fast forward to now. I have mice. Maintenance has come and said they have plugged holes. More mice come and they plug more holes. I have called the office multiple times and have been given the run around and everyone seems so unconcerned. Lorie the maintenance manager is very rude and disrespectful. I want to know how she would want to live with mice. But with her being the manager she probably dont live in this rat infested place. I do not live nasty so the building must be infested, but no one seems to be concerned except for me. They shut the water off with no notice in the morning while ppl have to get ready for work just disrespectful and I come home today and here we find mouse number 10. Now I have to act out of character because it seems as if thats the only way to get results. At the end of the day do not sign a lease for this place unless you are ok with dealing with hassles each time you have an issue.

Long post alert since day one of giving them any of my money I have been dissatisfied. Before moving in they never called and told me to check out the unit to make sure I was satisfied with what I saw. I had to call them and ask could I see the place. The place was not clean and ready to go for the next tenant. Then that night they tried to clean and shampoo the carpet and it was still wet! They then decided to move me into another apartment which was fine at first until I seen small holes in my bag of bread and mice stool. I called and they act like they were so concerned and was going to rectify the situation when all they did was put down mice traps like I wanted to collect them. The pest control management is horrible. I had a total of 10 mice in my home in a two month time period. I asked could I break my lease of course they said no. Luckily and finally they decided to put down a doorstop because they was coming right through the front door. Come to find out the building had mice issues. And you would think they would stop putting tenants into that building. This is building 18 to be exact. Now that my lease is over thank God, they telling me I should have given a 60 day notice so now I have to pay another full month. And you would think at this point some type of accommodation shouldve been done at any given moment with me staying there for 12 months. Front desk staff is friendly, their office is nice, the model unit is nice but the place youll actually be in is nothing like the model. Management specifically Donna an old white lady, does not care and was very nonchalant about every issue I had. PLEASE I AM SAVING YOU 12 MONTHS OF DISAPPOINTMENT DO NOT STAY HERE !!!!!

I have not been a tenant long, but I am very unhappy with this place. The office staff is very dismissive, no concern. From the beginning things were handled unprofessionally on my behalf. I began my renting process with one leasing agent. I was promised phone calls that I never received to find out that this agent no longer worked for the complex. I was told multiple different prices for rent on different occasions. I finally received a move in date and paid all fees. Move in day I go to receive the keys and the apartment they were giving me was complete TRASH. Nothing was cleaned, there were dirt stains all over the carpet. The apartment had not been cleaned and they were gonna give me that place! I refused to settle for that. It took a while, but they gave me another unit in a different building which was supposed to belong to someone else who would be soon moving in. Fast forward to now. I have mice. Maintenance has come and plugged holes. More mice come and they plug more holes. I have called the office multiple times and have been given the run around and everyone seems so unconcerned. I do not live nasty so the building must be infested, but no one seems to be concerned except for me. Do not sign a lease for this place unless you are ok with dealing with hassles each time you have an issue.

Current resident. DO NOT MOVE HERE. DO NOT MOVEHERE. Office staff is rude, maintenance doesnt know when they will show up and they dont know when projects will be completed oh and even if they ask you if its ok for maintenance to enter your apartment when you arent there and you say no, maintenance will still enter your apartment. Maintenance will never call you in advance verifying that it is or is not ok to enter the premises when you are not there they just walk in. Ive had maintenance on several occasions attempt to enter my apartment without knocking/ringing bell EVEN WHEN I DIDNT HAVE WORK ORDERS! park west is always late with informing you anything in regards to your acct, no one answers the phone or returns phone calls in leasing office. I believe they are trying to get the old tenants out so they can remodel their apartments and bring in higher profits. Not focused on the renters at all, they just see money. Keep your lease agreement near because with the staff at park west you will need to refer back to it a lot. My pure unsatisfaction cannot be put into words. Save yourself the trouble, struggle, and frustration!

park west have so many amenities that I love and I like that they have a dog park and a fitness room and swimming pools cant wait to move in

Do not listen to the 5 star reviews their employees from the business!!! Ok Were do I start....this place is horrible, when I took a look at the apartment the carpet was stained everywere but they assured me that it would be cleaned by my move in date...it was not...then they had to come clean it witch made me have to keep all my furniture and belongings crammed up in the dining room for 3 days until the carpet was cleaned meaning I had to sleep wherever I could witch was uncomfortable and inconvenient...from there everything was ok until I noticed mold growing in the carpet they came out and cut the part of the rug out and replaced it with carpet from my closet and left my closet without carpet... the guy that did my carpet said to make sure I tell them that the carpet was on its last lease and I should not be charged for it...after that I began noticing all the patches in the carpet were it was damaged I got upset because Im paying 900+ for a upgraded appartment but my carpets old and damaged and my cabinets are painted black to look like the online pictures but instead of throwing the old ones away and replacing them they got new nobs and painted the old ones. Not to mention their supposed to be fixing the roof on my building but its been left unattended for at least 2 weeks now after they already tore most of the ceiling apart and it looks like I live in a abandoned building. I was not offered a credit to my rent or anything for the inconvenience! My apartment gets bugs coming in from I dont evan know were ! Ive looked almost everywhere but cant find the slightest crack in a window or anything so ide guess somethings not put together correct. Im fed up with this place and Ill be posting bad reviews all over the internet until something is done!