Avery Point Apartments And Townhomes

This has unfortunately been the worst customer/resident experience I have ever had. The leasing office does not answer the phone or respond to emails whether it's about my lease or allowing someone into my apartment to release toxic chemicals without my consent as was required. Each of the several times I have visited the office in person the manager has been unavailable and my request has either not been relayed to them or they simply failed to contact me. Every single time. I literally cannot get in touch with anyone that can help me. I tried contacting the management company multiple ways but no luck there either. Besides all of that, this apartment community is priced as much or more than other communities that are nicer and in better locations. I got a decent rate on my unit because it lacked the new updates but otherwise I strongly advise anyone looking here to go elsewhere.

I recently moved out after living here for a little over 2 years. It's nice they allow dogs, especially big dogs but their pet deposit and pet rent seemed a bit steep compared to other complexes. Their maintenance team is very slow most of the time. It took them over 2 months to come and fix a ripped screen that was damaged from a storm. I also had to re-request them to fix some items on more than one occasion due to them not doing a complete job or just doing the bare minimum. The workout area and pool is nice, but could do a better job on the upkeep. Positives are that it's a good location. Close to the interstate, Castleton Mall, and Fishers.

I was really impressed with this property! The office staff is great and the renovations are very nice. Definitely my top 3