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Meet Silvertree Communities - Seven great apartment communities conveniently located near Ball State. Our modern and spacious apartments and townhomes feature open floorplans, central A/C, washers and dryers, patios and balconies, and plenty of parking.Relax in our sparkling pool, clubhouse, fitness center, complimentary coffee lounge, business center and other awesome amenities. Come home to Silvertree Communities - We have better locations, more amenities, and the lowest rates in Muncie!
10 and 12 month leases. We love pets! Silvertree Communities welcomes up to two pets per apartment. Weight and breed restrictions apply. Please inquire with the leasing office regarding pet fees and policies.
Pets Accepted. Breed Restriction. Call for Policy. Call for service animal policy.
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I was very excited to live in Silvertree at first. It started off really nicely, living in a 3 BD 2 BA. I was Read Moreliving with my boyfriend in the master bedroom and we had two other roommates. One of our roommates moved out and Silvertree said I would have to take over her room since they have to have someone fill that spot. I was fine with this arrangement. The issue came up when they took forever to change my lease online so I was still linked to my boyfriend's account, paying his part of the rent. We even went to the leasing office to get it sorted it out and they said they would be on top of it. It still has not been changed and it is the last day to pay rent on time. We refuse to pay a late fee because of their incompetence. I also had an issue with how they were pushing us to renew our lease for next year. When I told them that my other two roommates would not be renewing, they said that even if I renewed, I would be counted as a new resident and would have to pay the raised rates unless we found two new roommates to fill in. The maitenance crew is also very unreliable and often does a shoddy job on their repairs. We have needed them to fix a hall way light in the apartment for a month, but they keep fixing the one outside of our apartment. Our balcony door was also messed up when we moved in and we had requested a service repair. They came in and we thought they had fixed the problem, that is until my boyfriend was trying to open the door and the handle BROKE OFF. The maitenance crew had only kind of fixed the top part, but they just put a screw in the bottom part that was too small and ultimately did nothing. The lock was also messed up and would lock you outside if you fully closed the door. I also see a bunch of screen doors that have come off on other balconies. Maybe look into getting better parts? Overall, Silvertree is only nice because of the in unit washer and dryer. Everything else is unprofessional and frustrating.
January 03, 2018
The office staff are always extremely friendly to me! They know me by name and greet me every time I go in. Th Read Moree utilities available for me (workout room, tanning..) are always clean and ready for use. The one time I needed maintenance done, it was quick and easy to get it taken care of!
April 02, 2015
Thank you for your positive review!! We definitely make outstanding customer service our highest priority. I will pass your kind words regarding the work order you submitted along to the maintenance team - they will appreciate it!
Overall, my experience at Silvertree has been great. The staff there is incredible and always pleasant to deal Read More with. I feel they do the very best that they can with what they are given. That being said, the cost of electricity is absolutely atrocious. There is no way that it should cost someone over $400 a month to heat a 1,000 sq ft apartment with the thermostat set at 67 degrees and plastic seals over the windows. The gym equipment also needs updating/repairs. Multiple machines do not work.
April 02, 2015
Thank you for your kind words - we are always striving to give our residents the best experience possible! I'm sorry to hear you've had issues with your electricity. Please feel free to call the office so we can have a maintenance technician come out and look for potential solutions. All of the gym equipment was cleaned, tuned up, and repaired this past Friday so everything is working well again. Let us know if there is anything else we can do for you! Your feedback makes us better!!
The office staff was so helpful anytime we ever needed anything. They have great amenities as well as a nice f Read Moreeel to the apartments. Loved the layout of the 3 bedroom apartment. Also, a great distance from campus.
October 20, 2014
Thank you for your kind review! We love hearing how happy people are with their housing choice.
Excellent amenities, but I think the gym could use free weights and the tanning beds need new bulbs
October 14, 2014
Thank you for those suggestions! We will definitely take your review into consideration. PeakU Muncie Management
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