Knobs Pointe Apartments

We lived here for a year and are getting ready to move out. I will start with the positives. The apartments ar Read Moree large and the 2 times we had to call maintenance they were quick to respond. When we first moved in our dishwasher was caked with residue and they replaced it with a new unit immediately. We were lucky to have decent neighbors for the most part.

Now for the bad. The apartments are VERY drafty. We can set our heat up very high and it is always cold in the living room. I know it is a draft coming from the sliding glass door.

The regulations for animals are not upheld. They say in the lease that no dogs over 25 lbs, and we have seen great danes. Now I love dogs, so the size isn't the issue, it's the fact that people DO NOT pick up after their animals. There is dog poop covering the grass in the back of our apartment, and the dog run is unusable due to the amount of poop. Maintenance just mows over it. Staying on the topic of pets, there are community rabbits, which sound cute, but people put old food out for the rabbits which in turn rots in the grassy areas of the complex. We have had a huge problem with trying to keep our dog away from essential garbage.

The parking isn't ideal at all. We have had many issues with finding parking places outside of our complex, as people have parties and their guests take all the spots. The staff isn't the most friendly. If you come for a visit and ask for a tour they act like you are asking them to move mountains. If you catch them on a good day it isn't terrible, but it's almost like an inconvenience for them to talk with anyone. The kitchens are also super small. You can hear EVERYTHING that the people beside you open and close. Any time a closet was open next door we could hear the creaking, or the water turning on and off.

They were decent first apartments, and they are a good price. But honestly they are not good for long term housing.

January 23, 2019

The worst place in New Albany you could possibly rent apts. are full of mold and very cold and the manager is Read Moreas rude as ever and lies on people but it didn't work. Living in a tent in the woods would be better

September 03, 2018

Management was so rude and awful. Never going back there again. The apartments are nice but the staff is so ru Read Morede. I am so glad I found a better, nicer apartment complex. The staff are so horrible that it's not even worth how nice it could've been. Never again. Biggest mistake ever.

June 29, 2017

So we lived there for a total of 4 months. During this time, I was pregnant. We had to contact the maintenance Read More immediately due to there not being any air conditioning in our apartment and it was already hot in the summer. Then, if you can believe this, HALF of the electric went out in the apartment! We fought with them about blown fuses. We had emailed, written, called and called, even went up there several times. They kept saying it was fine and nothing was wrong with it, but they NEVER came.

June 09, 2014

I had several problems with the air conditioning requiring several visits from maintenance. Instead of fixing Read Morethe problems, however, they simply "patched" the problem resulting in ongoing problems. The dishwasher broke but was never fixed or replaced. A big reason for choosing Knobs Point was for pool accessibility but it went several years before even being able to be used.

January 15, 2014