tl;dr: it's pretty, the neighborhood and schools are great, but management and maintenance suck for the high price.
To start, the good: the neighborhood is nice and the townhomes are attractive inside and out. The pool and 'splash pad' (when it works) are both nice. The 24-hour gym is well enough equipped.
All those things may trick you into moving here. DON'T GET CONNED
The bad: maintenance is an afterthought and management sucks.
1- routine, preventive maintenance does not exist. You'd think they'd change the air filters at a minimum of every 6 months, right? NOPE. They don't even do it yearly unless you beg for it. I know this because the lease says they'll notify you at least 24 hours prior to entering your residence for non-emergency purposes.
2- if your air conditioner doesn't work on a Saturday and you call the emergency maintenance line, they'll send a repairman out who will do a little work then place one tiny window unit on the main floor (to cool the entire 3-story, 1900sq ft townhouse), then the regular maintenance guy will wait until Tuesday to even call the installer even though it's still under warranty! I'm going on 11 days without a/c now and the temps are in the 80's.
3- If their shoddy maintenance happens to cause a flood in the basement, don't expect them to address it by using a quality restoration company like Serv-Pro, Belfor, or similar and don't expect it to take less than 30 days. They'll also tell you that the reason is because you had "too much stuff" in there: despite their being no exclusions in the lease on storing record collections or a limit on the number of records you may possess in your collection. They'll also tell you that you have to move everything yourself - that not only will they nor their lowest-bidder contractors not touch it but that "there's a reason you have renter's insurance." You'd think they'd offer some sort of rent concession for lack of full use and enjoyment of your home? Nope.