Hickory Creek Apartments

5819 Hickory Creek Road

Property Ratings

5
2
4
1
3
0
2
1
1
4

Ratings & Trends

Location

4.7

Value

2.5

Maintenance

3.3

Office Staff

3.3

Landscaping

4

Building Exterior

2.3

Move-in Condition

3.2

Parking

3

Rec Facilities

2.8
May 08, 2019
Be ware. Avoid this complex at all costs. At first glace it seems like a reputable complex, but it is not. For the amount of money they charge for rent. This maintenance and interior of the apartments should be much better. If you can afford to. Stay somewhere else.
Anonymous
December 06, 2018
Charged cleaning fee when the apartment hadnt been touched in months extremely dusty & foul smelling broken old dishwasher with water sitting at bottom. Maintience drain and repair then taught me how to turn knob just right to start it. After struggling I finally caught on. water spots & leaking ceilings. Maintenance said have no control over how water falls Nothing they could do. This makes me nervous bc reviews on google with many residents charged $900 for damages when moved out for issues out of their control. Current issues roaches & office staff. calling office every week to be put on pest control list, requested inspection & exterminator. Exterminator fumigated apt. & call back if roaches return in a month. Roaches returned & nest in corner forming. Inspector said its a termite nest & nothing done. Got violation notice for trash outside door. phoned office explained placed bags outside door with sign Salvation Army donations scheduled for pick up on the next day while Im at work. Office told me I should deliver to Salvation Army. I explained I have 11 heavy bags that I couldnt possibly bring down the stairs so Scheduled pick up for tomorrow while at work which is why its outside the door. was told if it isnt removed i will receive another violation. Luckily Salvation Army showed as scheduled. arrive home after work and received notice rent is late. I pay all bills every month through electronic pay for 9 years with no issue. office says they havent received payment. I explain sent payment & electronic delivery when rent due. was told to email bank statement. Emailed statement and office responded everyday is late fee, after 5th can not accept check, after 10th proceed legal fees. Im never late on rent. I explained must be a mail delay with Christmas season. The office said thats not their fault. My experience has been frustrating meanwhile being issued rental increases once every year has been the absolute worst experience.
Anonymous
May 22, 2014
Broken down building with broken stuff they don't like to fix things
James D.
May 17, 2014
In my opinion, Hickory Creek is an pleasant living environment - peaceful, clean, and located in an area that is close to restaurants, shopping, and access to the interstate. The few times I have had to call for maintenance, the service has been immediately provided. Tenants are periodically updated on services, inspections, problems, etc.
Anonymous
May 16, 2014
When we moved in the apartment was very poorly cleaned and even when they had their staff come back and clean again, I still had to do a significant amount of cleaning. Also had several large holes in the interior doors and had to complain to management to get them replaced. Apartment was very outdated and of very poor quality for what it cost.
Jon S.
May 16, 2014
I love living here! It's clean, quiet, safe, neighbors are great, and office staff is awesome! This is my first apartment experience, and I love it! Hickory Creek has great amenities, like fireplace, ceiling fans, big tub, walk-in closets, dishwasher, own, in apartment, washer and dryer, ice maker, own alarm, nice patios, swimming pool, tennis courts, etc. When you have a problem, they take care of it asap! They appreciate their residents! I would recommend living here to anyone!
Anonymous
May 16, 2014
Issues with termites swarming. The termites are inside the apartment and crawling everywhere. Office staff says it just seasonal and nothing can be done. The washer, dryer and refrigerator are old and should be replaced but management refuses to. The washer periodically spew oil on your clothes. Maintenance says they fixed it but it keeps happening.
Caterpillars are numerous around the grounds. Residents and children can't walk or play without possibly being stung. Carpet and blinds are old.
Anonymous