Orchard Park Apartments

I think the point that the pool is not kept clean at all times is inexcusable, and the fact that small children cannot have a playground to play is not very family friendly. Its not a family friendly place to live. I am currently looking to move. The upkeep and cleanliness of the hallways and buildings are poor. Being charged the same rate for heat all year round that is shut off is also an issue. Rent should be pro rated instead of increasing every year and w get nothing in return for it.

Other tenants do not respect the premises as much as we do and are difficult to live in close proximity with

We pay far too much for a 2 bedroom apartment with loud neighbors and nothing gets done about it

For snow removal they say they will tow if you don't move your car if the snow is 2 1/2 inches. But they rarely enforce it, and when they do it makes people very angry. They got away with it the last snow storm why not this one? We need a more visual system, say a very tall flag pole at the club house. If the plow is coming run up a warning flag, at least folk know for certain its coming. Or perhaps an update warning on your website, say on this date at this site snow will be plowed please move.

Maintenance is always kept up, i.e. outdoor work in all seasons, building repairs. When we have called with a problem in our apt., issue is resolved within 24-36 hours, depending on extent of emergency. Maint. crew is pleasant and polite. The pool is well maintained. The office staff is very polite and a pleasure to talk to.

The video on the website for this property shows a playground but there is not one here. So that is a negative but on a positive note my unit does have washer/dryer hookup.