Lighthouse At Twin Lakes Apartment Homes

Had a appointment at 330 they didn't honor my appointment. If they could not honor my appointment time that they set .imagine how they treat there Residents. That was a complete a waste of my time and they showed no respect they could have called to reschedule but they did not.As far as letting someone know about the property on the outside looks nice..To me the ppl in the office turned me away from this property if you can't keep a appointment I can imagine how they treat there Residents.

The apartments are very good but the customer service was very poor. The staff treated us as if he was doing us a favor instead of acting like someone who needs our patronage.

We have just been two weeks in the apartment and we are loving the quietness in the community. The application process was very cumbersome and needs to be improved on! More assistance to clients can hasten the process thus reducing the stress on the client. I would also suggest that parking lots be assigned to apartments according to proximities using numbers so as to reduce the stress of of looking for parking spaces, especially elderly tenants like us. On the whole we are thus far happy with the comfort we get from our new home. We discovered some few damages that are pre existing to our moving in which we will notify them of eventually.

Out of all the places that I've looked chose this place very peaceful very the people very polite I love it

My experience at lighthouse apartments is fair. Very professional and maintenance staff, very prompt to fix issues inside units. But cleanliness of surrounding areas is totally poor. Some tenants with pets while walking them, leave their animal feces sometimes on the walkway. Also tenants should always be caution of banging on floors, it usually affect others under their unit. My real issue is, how poorly management handle noise complain situations. During 6 months I have a neighbor on the upper floor of my apartment, being extremely loud during night or day and management do nothing. For that reason I won't recommend this building to no one.

I really hate giving bad reviews, but I just need to vent. I moved here just recently. I was excited because the location is great. But I now regret my decision to move here. The apartment is old, the bathrooms are old and look like a public bathroom at a metro station and the kitchen cabinets are way too old to still be in here. The medicine cabinets in the bathrooms are old and rusted. Lets not forget about the tub, its disgusting and dirty/dingy(no matter what I've used to clean it), it feels like I'm showering in someone else's funk. The water from the pipes smells sort of moldy. There is a loud noise coming from the boiler room right below my bedroom which makes it impossible to get a good night's sleep(which they are fully aware of and have NOT done anything about). After a month of living here, they promised to change the kitchen/bathrooms shower/sinks faucets. Its been three months since then, and NOTHING has been changed. I try not to complain much because I too work in customer service and I know how annoying that can be. I'm highly disappointed because they all seem so nice. Management needs to hire more maintenance workers with great skills to make this a better place for the residents. I've been doing my my best to be content, but its hard coming home to a place that just doesn't feel like home. Its kinda frustrating.