Middletowne & The Dona

While I would have once given this apartment a 5 star review and have in the past recommended this complex to my friends and coworkers, this is unfortunately no longer the case. Our 10th floor apartment has flooded at least 6 times in a year and a half due to water seeping in from a water tank on the roof. We would return home to find our entire closet, belongings including, soaked. After being assured multiple times that the flooding would not occur again, we experienced yet another flood. At this point we were told by management that perhaps it was in our best interest to transfer to another unit, an idea that my husband and I entertained.In early March we learned that an executive one bedroom would soon be available on the first floor and we signed a transfer agreement, putting in our 30 day move out notice on our current unit.Less than 3 weeks before we were scheduled to move in, Middletowne management called to inform us that we would no longer be able to transfer as the current resident did not have legally have to vacate their unit. It was never communicated to us by management that this scenario could ever occur. A similar unit available two months later was offered to us, but we explained that having a yearly lease that ended in April of 2018 was already pushing it. We were surprised that, after irritation after irritation, that management was unwilling to meet our simple request to provide either a 6 or 10 month lease to us at the one year lease monthly price. Really? This speaks volumes as to how much Middletowne and Southern Management Corporation REALLY care about their residents. STAY AWAY!