Middletowne & The Dona

While I would have once given this apartment a 5 star review and have in the past recommended this complex to my friends and coworkers, this is unfortunately no longer the case. Our 10th floor apartment has flooded at least 6 times in a year and a half due to water seeping in from a water tank on the roof. We would return home to find our entire closet, belongings including, soaked. After being assured multiple times that the flooding would not occur again, we experienced yet another flood. At this point we were told by management that perhaps it was in our best interest to transfer to another unit, an idea that my husband and I entertained.In early March we learned that an executive one bedroom would soon be available on the first floor and we signed a transfer agreement, putting in our 30 day move out notice on our current unit.Less than 3 weeks before we were scheduled to move in, Middletowne management called to inform us that we would no longer be able to transfer as the current resident did not have legally have to vacate their unit. It was never communicated to us by management that this scenario could ever occur. A similar unit available two months later was offered to us, but we explained that having a yearly lease that ended in April of 2018 was already pushing it. We were surprised that, after irritation after irritation, that management was unwilling to meet our simple request to provide either a 6 or 10 month lease to us at the one year lease monthly price. Really? This speaks volumes as to how much Middletowne and Southern Management Corporation REALLY care about their residents. STAY AWAY!

Middletown is not an apartment. Rather a Family away from home. Just a trial will deffinetely Convince you.....

I love my apartment at Middletowne because I am on the first floor, it is quiet, and I have easy access to the parking lot. I have a slight disability and the aforementioned features are very important to me. In addition, the management team and the maintenance team as well as the individuals who clean the common areas in the building are professional, respectful, and helpful. It is rare to find a great group of professionals in one location. My one bedroom is perfect and closet space is abundant, which for me is a requirement. When I see the sign Welcome Home over the doorway to the building, I truly feel like I am home!!