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Queenstown Apartments is your opportunity to live steps from everything in Mount Rainier, Hyattsville, College Park and Washington DC and all they have to offer! Conveniently located close to the West Hyattsville Green Line Metro Station and The Queens Chapel Bus Lines, Queenstown Apartments in Mount Rainier cuts your commute and keeps all of Maryland at your fingertips. Enjoy a city lifestyle, close to shopping, dining and entertainment with all of the comfort of a suburban setting. See why calling our College Park apartments home is the right choice.
12 Month Lease Terms.
Pets Accepted. Breed Restrictions.
Pets Accepted. Breed Restriction. Call for Policy. Call for service animal policy.
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I have been complaining about the bath tub since day one but the maintenance department is not willing to fix Read Moreit. First they sent me an email that says the request was completing without fixing it. I thought they really fixed it since I was overseas for a couple of months. When I came back the problem is still there and went to the office to tell them, they apologised but never fixed the problem. Now it is been more than three months since I told them but they are telling me that to wait for
May 22, 2015
I apologize for the delay on the bathtub repair. Please know that we take pride in our community and it is our goal to offer excellent customer services to all of our residents. I am not sure how we missed this, but I want to rectify it. Please call my office so that I may schedule your repairs immediately. I truly appreciate your feedback and hope we can attend to your needs promptly.
The manager lied to my face about renewal policies, and how much I would be charged, while I had money stolen Read More(unauthorized direct ACH bill) from my account days later, and they did not give back all of it, because the manager's boss said that what the manager told me was wrong, and that he was misinformed. Also, the gym was promised to open in one month after I moved in, but the gym was still not open a year later. Laundry machines never worked, and appliances needed service decades ago.
March 14, 2015
First and foremost , I would like to apologize for any inconvenience you may have encountered during your renewal process. I would like an opportunity to discuss renewal policies. Our gym is opened M-F from 10am to 2pm and from 6pm to 8pm (closed 4 hours for after school children programs).Sat 10pm to 2pm. Laundry's are being upgraded this year with new equipment. Again thank you for expressing your concerns.
I usually receive prompt service for maintenance and repairs.
March 12, 2015
Thank you so much for your feedback.
I honestly have no issues with queenstown besides the ROACHES. I have lived here for 2 years and would honestl Read Morey stay f or another year or two but I can't take anymore roaches. Sorry
March 11, 2015
We regret that you have had to deal with this issue. We're glass to inform you that we just hired a new exterminating company , and are beginning to receive very positive feedback. Please call the office so that we can develop an aggressive treatment plan.
Thank you for your feedback.
I appreciate management, the custodial, and the maintenance staff. I think that the apartments should be upgr Read Moreaded considering the increasing price of rent. I also think that community members should have a space to gather outside since this is where we live.
March 11, 2015
Thank you so much for your thoughtful feedback. Your concerns will be highly considered.
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