Drake's Pond Apartments

I really dislike this place they have no ideal how to properly run this place. These ppl dont match up there tenants right I mean why would you move a 60 yr old couple next to somebody in their mid 20s the hallways are horrible the staff act like their nice but theyre not if theres an issue they dont want to handle it or will never call you back until three or four days later I suggest moving across the street to the new apartment because these have not been updated in forever and if you do get an updated apartment youre going to be paying 1400. please dont move here I hate it.

This property was really bad. I moved in since 2016 till now, but I have had many problems and issues. For example, first the carpet really dirty since I moved and I told the main office and they promised me to replace the carpet. But for over 2 years no one come and do what I like. There are a lot of stains on the carpet and I sent an email to the office and the pictures and still with me so far. When the contract was renewed they was promised me to clean it and it was not done. Second, I have the dishwasher has cant be using,((there is a lot of rust inside)) and I requested the maintenance guys many time but no one help me for that until now (( 6 MAR, 2018)) . That happened since last summer. Also this dishwasher was really bad. they came and bring some cleaning solution and leave the dishwasher working until stopped and they not back to check it. I went to office each week, sometime I went to them twice per week they told me. please witting for hour in your apartment we will send the maintenance guy. sometime I not leaving my apartment I Just waiting for them. One day my son was sick and I wanted to go to the hospital, but I could not because they told me waiting for the maintenance man to come to you soon. Unfortunately did not come. I am so tired I am live in building 11.

Staff was gr8. Handled any issues I called about. Enjoyed the continental breakfast, racquetball court, and gym.

Although Drakes Pond is pretty nice, it was awfully expensive and there wasn't any quality to the apartments. The kitchen cabinets must be bathroom cabinets because I had to "rig" a dish drying rack just to get my plates to fit (vertically) because the cabinets were so small. Other than that I did enjoy the space and having a large patio was very nice.

Customer service is horrible!! Quality of apartments is NOT worth the price. Windows are so old & drafty. Complex if full of college kids & noisy.

Absolute Nightmare, utilities over $300/mo. Management is horrible, mold after roof leak took months to repair and a letter to the corporate owners to get them to move on the repairs. Highly recommend another place to live,.