Royal Oaks Apartments

• 1/5 stars based on reviews

  January 28, 2020

  You'll come home to no warm water or water pressure.

  Anonymous

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  Property Manager - February 03, 2020

  Anonymous,

  I am so sorry to hear that you have had issues with your hot water and water pressure. We have had some hat water issues in the past but those have now been corrected by installing new hot water systems . Water pressure can always fluctuate depending upon how many people are using it at any one time. Just like in your own home, if the washing machine and dishwasher are running at the same time, you may have decreased water pressure in the shower.

  We appreciate your feedback !

• 1/5 stars based on reviews

  September 18, 2019

  You will get kicked to voicemail every time you try to call the office. Management will not take steps, let alone effective ones, to resolve issues. Maintenance will lack the capacity to fix issues. Whether coming home to multiple shopping carts littering the complex daily or still taking showers months later that consistently alternate from hot to cold while washing off after work, you will be told its not an emergency, theyve done all they can, or the most common - youll hear nothing.

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  Anonymous

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• 1/5 stars based on reviews

  March 25, 2019

  View YOUR apartment before signing. We walked into an apartment that was clearly not ready. We had issues with everything from closet shelves not being attached to a washer that did not work so we could not unpack the majority of our items to settle. I have moved often over the last 10 due to job or life changes and have never walked into such a poorly prepared apartment. We would not recommend and would strongly advise you to view the apartment before you walk in to move in.

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  Anonymous

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  Property Manager - April 10, 2019

  We are disappointed to hear that you did not have a more positive experience with us at Royal Oaks. We would like to work towards a resolution, so if you are willing, please reach out to us at (651) 688-6836 to discuss this further.

• 4/5 stars based on reviews

  December 28, 2018

  Good place to live. Little bit expensive... the employees in the lease office are very friendly... the manager is very good.

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  Anonymous

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  Property Manager - January 08, 2019

  Thank you so much for the positive review! We are glad you have found our staff to be so friendly. We hope you have a great day!

• 2/5 stars based on reviews

  December 25, 2018

  Heat constantly broke and they forced me out by increasing rent by 20%

  Anonymous

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  Property Manager - January 03, 2019

  Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (651) 688-6836 to discuss this further.

• 5/5 stars based on reviews

  December 25, 2018

  I am really missing out. I still cherish my stay in RoyalOaks. The service they provide and the turn around time for any maintenance requests is just that quick. I am feeling now on what I am missing. I love to come back and stay.

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  Srikanth B.

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  Property Manager - January 03, 2019

  We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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