The Cliffs of Minnetonka

They had separate non-smoking and pet free buildings. The staff was always helpful, though they gave us wrong information upon moving out, but corrected it promptly when I expressed by criticism.

Looks comfy living and spacious

I moved out and so glad for it too. Been stuck here for three years due to high rent cost, and the fear of what they will try and charge us for when we leave. When you tour they really talk things up like their free library and amenities but it's a load of crap. I am in the 2400 building and until I donated a bunch of books myself to the library it barely had anything. Fortunately the neighbors are a good feature, but that is changing slowly too. I've only had issues of other tenants messing touching my laundry in the last year after it became free and they took out 1/3rd of the machines. The rent goes up extrimentally each year and since all the building is cheaply made you have to worry about everything. The water is also disgusting here! We washed a brand new unstained pastel comforter alone in a washing machine and it came out with stains. The water causes weird film to wind up on everything in a way I never seen grow anywhere and also we've had issues with mold. They also don't salt or shovel areas they should. I had to walk in the middle of a street to get to the office today. I've seen cheapo apartments that are safer and better maintained than Cliffs. Just stay away if you value your livelihood.

Refrigerator not working properly. Contacted the front office and within the hour they removed and replaced our refrigerator. Great staff very friendly and maintenance staff very efficient.Thank You Guys!

I have so much feedback, but am limited in this form. In short, the staff is very friendly! Most of the staff knows us by name and our apt number, which is nice when picking up packages. They express genuine concern and have more of a friendly vibe than a strictly business vibe. Maintenance and pest control have been very responsive. Humidity is an issue, but this is MN. Overall, the property and the staff are wonderful!