Tranquility Pointe

I love the apartment interested in moving into it. The lady that showed us the apartment was very nice and friendly. She explained everything about the apartment. Thank you

Good maintenance; friendly staff, listen to your needs,

The maintenance department does an excellent job. The majority of my work orders are addressed and fixed the same day or at the latest the next morning. The office staff is friendly and effective. I've always felt welcome here and the other residents are friendly. Overall the entire staff goes above and beyond to make living here enjoyable.

The staff is so friendly they treat us as family not just renters. Also the apartments are huge!!

The apartment is very spacious for the price. The maintenance is superb. I feel it is well managed.

The manager is awesome, she listens to concerns and acts promptly and accordingly. The grounds are kept up nicely. My 3rd floor 1br is very spacious and quiet, have never had a noise complaint. Maintenance is pretty quick to respond to work orders. My only disappointment is the new water/sewer/trash charges of $38/month for a 1br which I feel is too much.

I've never lived here, but anyone who encourages animal cruelty is gross and deserves zero stars.. how about someone cut your fingers of at the knuckles?? 🙄 I'll keep looking.. this blew my mind. please educate yourself on cat declawing

We have lived here 3 years now after having owned a home for almost 25 years. It's a foreboding thing to go back to apartment living after decades, but every Thursday as the lawnmower passes by, we look at each other and say, "I am so glad we don't have to do that anymore." All of our interactions with staff have been positive. Maintenance is friendly, quick and extremely knowledgeable. The housekeeper comes to our building every Tuesday and keeps the carpeted, lighted hallways looking their best. We consider ourselves very lucky to have found a nice view and an attached garage right across the hall. The rooms are the most spacious of any apartments we looked at. This is the first place we've *ever* lived where we didn't *have* to put our furniture up against a wall in the living room. Our two-bedroom has two bathrooms with a sizeable linen closet in each one. The master bedroom easily accommodates the king-sized bed. The walk-in closets in each bedroom and the entry closet offer even more useable storage than we had in our three-bedroom, split-entry raised ranch. Yes, we did due-diligence downsizing, and we did *not* have to rent a storage unit! I love having the full-sized washer and dryer *in* the apartment. All one level, no steps. The garage is long enough to park our car, accommodate the storage shelves we brought over from the house, and allow for plenty of walking room between them. The heated outdoor pool is open more months a year than you would expect. There is a sauna and an exercise room, and many people do their walking around the complex. There are not many sidewalks to speak of, but people do walk the circuit of roads and parking lots around the place. We lost trees in last year's storm, but they were replaced in a timely manner. Living here is truly a blessing. April 2024 Update: We've now lived here five years, and today we just met another knowledgeable and personable maintenance professional. We put in a work order very late last night. It's not yet noon, and the running toilet is fixed. Phil was just so pleasant, fast and thorough. He made our day. We have always had a great experience with maintenance here.

Here's the problem after work you come and the pool is closed at 6:00. And when to swim?

Management has been declining over the few years we lived here. They used to seem friendly, but now they don't even return your calls. My car was stolen from the parking lot and I reported this to the leasing office immediately. They never followed up with me or cleaned the shattered glass in the parking lot. Rent has also rocketed up 25+% in the last few months alone. The price point used to be a great feature of this place, now it's not worth the price. There are apartments with better location/amenities that don't cost as much.

I have lived here over a year now and I plan to stay for awhile. Every interaction with management and maintenance has been positive ones. Currently in a month to month lease and although a little more pricey then some other apartments in Omaha might be, i would say the quality of the apartment shows. The only con I can think of is that I have not been able to rent a garage yet as they are all rented by other tenants.