The Passage

I go to see some one that live's there but I wont go there any more. Because of all the cat's they have there. I do have a cat and she never been out side. I do love cat's and dog's. but when you see more then 10 or more cat's there I feel sorry for them.

When shown the model apartment by Emily (the staff member) great customer service. Michelle (the office manager) great customer service. The model home was beautiful and they where still in the middle of building the complex. Once the complex was completed everything changed.Emily and Michelle lost their customer service. Unsatisfactory for a management team. People were partaking in a mixture of drugs, the police were there every night. Vehicles were being vandalized. Maintenance stop coming because they where under staffed. Neighbors became a nuisance to each other and animal feces where everywhere. Do NOT recommend This review is not written to persuade you but to give you the truth based off of facts. You make your own decision. Mine is made. Good luck and hope this review helps.

I am pleased with my new apartment, the gated community, and the great management and maintenance staff of THE PASSAGE apartment complex in Henderson, NV.

Neighbors are extremely loud, and management does not take action against violators.

The office staff is great- they know me by name and always address any concerns I have quickly. I have never heard any reports of crime here and I feel safe walking around the apartments complex at night.

Need to update the fitness center machinery. Recycling is great. Management notices and memos are sometimes condescending and make residents feel like children. Small community, housing activities do not accommodate those that work 9-5.