The Residences at The Columbus Building

I love this apartment building. Theres always staff around making sure everything is cleaned and that the garbage room is taken care of. Ive had a couple maintenance requests that were addressed quickly. But one star off because I mainly moved in due to the gym downstairs being free to residents. Now that the gym has opened, the manager stated that it is no longer a service they offer and a gym membership is $35 a month.

Garbage stinks up the hallway, still no one manages to consistently take out the trash. The laundry cards issued by the company contracted to take responsibility for the service have failed costing our household over 25 dollars. The promise of a wine bar upon moving in never became a reality. There have been at least four electrical fires reported in the building over the course of the last three years. The gym upstairs is now in operation, a full two years after we were originally informed of the intent to open what is, honestly, now a nice facility. Yet our windows are not completely sealed, leaving the apartment exposed in the winter months. Security in the building is poor at best, negligent at worst. These are just some of the issues that we have - yet we stay, mostly because we believe in keeping our commitment to improving downtown Rochester.

High management turnover Empty promises in building amenities. Fire in basement, cockroach in apartment. Drafty old windows. All single apartments, no sense of community. Apartment itself was ok.

So many issues with the building- plumbing, heat, etc. Nobody willing to help in a timely fashion. Probably due to the constantly changing office staff. Had at least 6 property managers in 2 years. Many promises were not delivered.

Great apartment, but what was promised a year ago is not finished, such as the lobby or gym.