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Conveniently located within minutes of Syracuse University and downtown Syracuse Hidden Valley Apartments are a true find for tenants who want the convenience of the city without all the bustle. Choose from our many spacious floor plans each with tons of closet space. If you like shopping and dining but do not want to drive you will love the fact that we are right on the Centro bus line and just a quick jaunt to Destiny USA and Armory Square.
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I lived at Hidden Valley over three years while completing graduate school and I completely enjoyed my time th Read Moreere. The apartment size, modern amenities, the inclusion of heat, and friendly and responsive staff keeps me renewing the lease every year. In addition, Hidden Valley is only a short 5-10 minute drive to the Upstate and Syracuse campus, and with prompt snow removal, I never had a problem getting to school throughout the winter. Overall, Hidden Valley offers is the perfect choice for a Syracuse student.
May 09, 2018
Geoffrey, thank you for the wonderful review. We value our residents and strive to continue giving you the best living experience in our community. Residents like you make our job easy and enjoyable.
I am living in Hidden Valley Apartments for about two years now and I really like it here. They have well main Read Moretained super nice apartments. The complex have about 12 buildings and all of them are well maintained, unlike other complexes.
If you have some maintenance repair problem, they take care of it within few hours after reporting. They have prompt and nice maintenance people as well.
The location is also nice and quite.
Overall I'm satisfied with my experience!
May 06, 2018
Thank you for the nice review. We definitely work hard to maintain everything here from the landscaping, grounds inspections, maintenance calls and office visits. We are happy that you are enjoying being a part of our community.
Apartments are clean and spacious. Maintenance requests are handled quickly. Rent is on the expensive side. Pa Read Morerking could be better - you're likely to have a difficult time finding a spot if you get home at night, or in the winter, and in one small lot there are 4-6 spots consistently being monopolized by various pick-up truck trailers. Although the lots are supposed to be permit-only, they don't appear to monitor for it because I have seen cars without a permit sticker parked in the lots for extended periods of time.
August 20, 2018
We are so happy you enjoy our spacious and clean apartments which do include heat and hot water as part of your rent. Parking inspections definitely happen during business hours throughout the year, but we will be sure to do more so our valued residents will have more availability. Thank you for your rating, we value your feedback and strive to make sure everyone is happy.
Quickly respond to my needs
May 15, 2018
Thank you, we strive to make sure all of our residents needs are taken care of in a timely manner.
I walked in to the management office with no appointment and was greeted with great customer service. I was ab Read Morele to see a unit the same day I walked in. The apartment is spacious, quiet and affordable. Whenever I have minor issues, I call the office and management addresses it immediately. There are people that come out and clean the building and I love it. The property outside is well kept at all times. I don't see people hanging out in front of the buildings or in the hallways. The icing on the cake is having a laundry and storage room in the building. I get home from work very late at night and the building is well lit and the Department of Public safety DPS, rides through the neighborhood at night so I do feel safe. Overall I love living in Hidden Valley Apartments.
May 12, 2018
We are so happy you love it here, and we will continue to bring you the service you deserve. Thank you for the positive feedback, we love our residents and do everything we can to make sure everyone is happy and safe.
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