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Landmark at Monaco Gardens

9201 Glenwater Drive, Charlotte, North Carolina 28262
University City

The Highlights

Here are some of the most popular amenities
  • Washer & Dryer In Unit
    WASHER & DRYER IN UNIT
  • Air Conditioning
    AIR CONDITIONING
  • Balcony, Patio, Deck
    BALCONY, PATIO, DECK
  • Dishwasher
    DISHWASHER
  • Swimming Pool
    SWIMMING POOL
  • Cable Ready
    CABLE READY

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Pet Policy

Find out if pets are allowed at this property

Dogs

Dogs Allowed
Maximum of 2 pets per apartment * Cats accepted * Dogs accepted * $300 Non-Refundable Pet Fee per pet * $20 Pet Rent per month per pet * Restricted Breeds: * German Shepherd and Shepherd Mixes Anatolian Shepherd American Pit Bull Terrier Staffordshire Bull Terrier American Staffordshire Terrier Rottweiler and Rott Mixes Bullmastiff Akita Chow Chow and Chow Mixes Wolf-Dogs and Wolf Hybrids Doberman (full) AiredaleListed above are dogs considered to have aggressive tendencies. This list should n

Cats

Cats Allowed
Maximum of 2 pets per apartment * Cats accepted * Dogs accepted * $300 Non-Refundable Pet Fee per pet * $20 Pet Rent per month per pet * Restricted Breeds: * German Shepherd and Shepherd Mixes Anatolian Shepherd American Pit Bull Terrier Staffordshire Bull Terrier American Staffordshire Terrier Rottweiler and Rott Mixes Bullmastiff Akita Chow Chow and Chow Mixes Wolf-Dogs and Wolf Hybrids Doberman (full) AiredaleListed above are dogs considered to have aggressive tendencies. This list should n

Amenities

See all 30 amenities for this unit

Living Space

Air Conditioning
Ceiling Fan(s)
Fireplace
Hardwood Flooring
Oversized Closets
View
Washer & Dryer In Unit

Perks

Cable Ready
New/Renovated Interior
Wireless Internet Access

Kitchen

Dishwasher
Garbage Disposal
Refrigerator

Outdoor Space

Balcony
Patio

Features

Fitness Center
Swimming Pool
Tennis Court(s)

Management Details

On Site Management
Emergency Maintenance

Unique

Clubhouse
Custom Accent Wall
Hardwood Style Flooring
Pantry in Kitchen
Picnic Areas with Grilling Stations
Pool Views
Professional Landscaping
Spacious Floor plans
Valet Trash
Wooded Views

Ratings & Reviews

23
See what people are saying

Property Ratings

5
5
4
7
3
4
2
4
1
3

Ratings & Trends

Maintenance

3.1

Office Staff

3.8

Landscaping

3.3

Parking

3.5
Review This Property
Share details of your own experience with this property
January 28, 2016
I am a new to the community and my experience has been horrible to be completely honest, the staff I feel should really take a class or course on customer service, and people skills. The property itself is nice and well kept, but the staff take away from that positive experience. I was assigned to a particular front office employee, and she has done nothing but ignore my phone calls, emails, directly to her and to the office through the portal. It seems when a tenant trys to be nice and respectful about an issue, the staff ignore you, by not responding to emails, work orders in a timely fashion- but once the tenant is to a point where the are making countless calls to the on call answering service, and emailing the office , the front office staff still continues to ignore and not address the issue at hand , that just makes someone like myself a person who is new to the community feel as if my decision to live at the Landmark property was not a good choice . I would suggest, customer service training for all staff in the front office , attention to detail, understanding the needs of guest, and following up with them making it personal , and not hide behind the answering service and emails that are usually never returned in a timely fashion , only weeks later after we the guest have sent several emails and made several calls before anyone responds. I would not recommend my friends or family to live here at the property after my unfortunate experience with this property solely because of one front office staff, one apple spoils the whole bunch. Now if changes are made , there is a possibility, but until then NO WAY would not want anyone to experience this poor level of customer service. Its kind of like we as in Landmark have you locked into a property lease so we do not have to manage our end of the lease by not providing high level of service , we will just get to your concerns whenever we get around to it, and there is nothing you can do about it.
Fannie M.
January 05, 2016
Landmark at Monaco Gardens is a pretty nice place to live. The price isn't bad at all for the space that you get and utilities aren't too much to handle on top. The parking is always easy to figure out and they always keep the lot looking nice. The gym is a little small, but it's okay when all the machines are in order. The maintenance is a tad slow, but they get around to the issues eventually.
Steven C.
January 04, 2016
The apartment has no shelves in the bathroom, the model I was shown did. Very misleading. There are no lights in the 2nd bedroom at all. I would have chosen another place for the cost. Sounds like a stampede over my head every night. Outside my apartment door stinks, because the neighbors let there dog urinate in the bushes. I asked the neighbors to stop letting there dog urinate in the bushes, and they only said OK, and kept walking.
Joyce G.
November 23, 2015
The staff are pleasant to talk to. However, maintenance doesn't come around as much to just do checks to fix things.
Ashely R.
November 17, 2015
Professional and friendly staff could't believe they remembered my name after just one encounter, just that simple interaction impressed me.
Alton B.
October 10, 2015
This place has changed a lot but not for the Good. I am glad my lease is ending soon
Robert H.

Description

Learn more about this property
Landmark at Monaco Gardens is a professionally managed apartment community. We are minutes from the University at North Carolina Charlotte, IBM, Interstate 85, Highway 49 and 29. We have one and two bedroom flats on either the 1st, 2nd or 3rd floor. Amenities include a refreshing swimming pool, 24 hour fitness center and lighted tennis courts that you are sure to take advantage of. Our apartments come fully equipped with frost free refrigerator, ice maker, dishwasher, garbage disposal, fireplaces* and washer and dryer included. Private balconies, large closets and additional storage are just some of the items that make living at Landmark at Monaco Gardens second to none. Apply online or stop in today to reserve your Charlotte, North Carolina apartment!

Community Information

276 Units

Building Type

Apartments
View the property's website

Schools

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Vance High School

Charlotte-Mecklenburg School District

Grades 9-12public

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3/10

James Martin Middle School

Charlotte-Mecklenburg School District

Grades 6-8public

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3/10

University Meadows Elementary School

Charlotte-Mecklenburg School District

Grades PK-5public

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4/10

Countryside Montessori School

Grades PK-12private

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No Rating

Back Creek Christian Academy

Grades K-11private

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No Rating

Corvian Community School

Corvian Community School District

Grades K-8charter

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6/10

Crossroads Charter High School

Crossroads Charter High School District

Grades 9-12charter

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No Rating

Leasing Terms

View leasing terms
3-Month, 4-Month, 5-Month, 6-Month, 7-Month, 8-Month, 9-Month, 10-Month, 11-Month, 12-Month, 13-Month
Our lease terms are: 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).

Office Hours

In response to COVID-19, office hours and walk-in appointments may be limited.
Open Until 05:30 PM

Sunday

01:00 PM - 05:00 PM

Monday

08:30 AM - 05:30 PM

Tuesday

08:30 AM - 05:30 PM

Wednesday

08:30 AM - 05:30 PM

Thursday

08:30 AM - 05:30 PM

Friday

08:30 AM - 05:30 PM

Saturday

10:00 AM - 05:00 PM

9201 Glenwater Drive
Charlotte, North Carolina 28262
University City