The Lodge at Lakeshore

5010 Hilltop Rd

Property Ratings

5
5
4
9
3
4
2
3
1
2

Ratings & Trends

Location

4

Value

3.2

Maintenance

3.6

Office Staff

3.8

Landscaping

4.1

Building Exterior

4

Move-in Condition

4.3

Parking

2.8

Rec Facilities

3
May 09, 2014
Staff provides excellent service to maintenance requests. Grounds are always clean. Things are kept up-to-date, such as pressure washing the outside of buildings and checking fire extinguishers.
Anonymous
November 20, 2013
There are a few things that needed repairs that havent been taken care of in a timely fashion.
Anonymous
November 20, 2013
Concern about the property seems to be decreasing. Exterior lighting is decreased but nothing is being done about it. Walking trails are deteriorated and there don't seem to be any plans to restore it. There are more dog feces in the grass even though there's a dog park.
Anonymous
November 15, 2013
I love the property and being able to use the gym 24 hrs a day. I love that we have a coffee bar that we can have access to all the time. I do not love that the coffee bar has not been fully stocked lately. We used to have to go cups with lids but for the past two months we have not had this. Its the little things that make me happy
Anonymous
November 15, 2013
The service is great but the coffee station used to be much better. Cups do not have tops that fit. And there is no longer a selection of creamers just one.
Anonymous
November 15, 2013
The Lodge always look well kept.
Anonymous
November 14, 2013
Small, quiet neighborhood. Management/staff can manage small community well.
Anonymous
November 12, 2013
The night light outside 5028 has been out for weeks and no one has fixed yet. There is never any tto go cups for coffee
Anonymous
November 12, 2013
The parking is horrible in front of 5032. They aren't evenly spaced at all. Also, better notification of packages being at the office.
Anonymous
November 12, 2013
The complex is quiet and gives you a sense of security. The location is good; it takes about 5 minutes to get to the highway and it's located near quite a few restaurants. The staff is always courteous and friendly. The 24 hour onsite fitness center & walking trail are also good features of the complex.
Anonymous
November 12, 2013
I have been here 3 years, and have one more year left on a two year lease. I have submitted several maintenence requests and not one has ever been fixed. I have never had my carpet cleaned in 3 years, yet I know when someone moves out they clean their carpet and put in new floring in kitchens, yet existing residents get nothing. I feel my loyalty as a 3 year resident deserves some respect. I see people leave in the middle of the night, skipping out, yet the loyal customers get nothing.
Anonymous
November 12, 2013
The office staff do not try to help residents in hard times or try to work with you. They will file court papers even if you only owe $100.00 and get paid the next day. They don't care they are more worried about money than making residents feel like they are family.
Anonymous