Sommerset Place

Ive have nothing but issues with this place since day 1. There a bugs and spiders webs everywhere, even with the pest control being done every week. There was several issues upon moving in intially that were simple move-in maintenance duties, including a screen door completely off of its hinges to the balcony. The water is turned off for the entire complex at least once every two weeks or so (which, is interesting considering Im sure if we did not pay the water bill, they would turn off our individual water to our unit, but some how maintenance requires ALL units to be shut off for at least 8-9 hours out of the day for one leaky bathroom in an apartment nowhere near mine). The maintenance people dont even know what theyre doing half of the time, and have to have other maintenance people from other companies come to fix their mistakes. The valet trash people are lazy and rip your trash bags and leave trash all outside of your door, accompanied by hand written notes telling YOU what YOU supposed to go in the trash, even though you HAVE to pay a monthly fee for It, regardless of if you even utilize It or not. Its just one thing after another after another. The one good thing about this place is the location, and close proximity to just about anything food/shops wise.Thats what get the 1 star, otherwise if I could give 0, I would. Ive stayed in student housing up until moving into my very first real apartment here, and knowing what I now know, I know what to look for in my next one to be sure I never end up in a place like this again. All of the stress is not even worth it.

Overall I find the complex quiet which is very important to me. I like the proximity to my job and the access - though a bit limited - to some form of public transportation. The staff has been helpful as they were before I moved to the property.

They're good about notifiyinig residents when there are any changes coming about (i.e. bug spraying, inspections, etc), although I do miss seeing a comment card on my counter to assure me that someone did come to my apartment and took care of whatever they were supposed to do, whether it is a routine check or something I requested to have done. They answer any questions I have quickly and efficiently, so I can be worry-free about their reliability in assisting me.

When I have had maintenance issues, they were addressed right away. I have had roaches, but I used boric acid to kill them and they went away. I did have some issues with getting the bill right for the first few months, but it finally got straightened also. The only other issue I have had is that even though they advertised washer/dryer hookups, the closet for the washer/dryer was not big enough to hold my washer and dryer. Any new resident should check on this before signing a lease.

I love the apartment and the grounds for the most part, but I find that a lot of things, such as the ceiling in my bathroom and certain knobs, are coming apart. It's also a pain to have to walk all around the building to reach the laundry facilities, but other than that, I've enjoyed my stay here and I find the grounds especially to be pretty clean and appealing.