Monticello Apartments & Townhomes

My ex-girlfriend used to live there on the top floor and it was totally roomy and everything was awesome. I would totally wanna move into that area.

I never heard back from them at all.

2/13/24 A few of the tenants in our unit have experienced flooding from their first floor toilet and clogging at the end garage. The flooding has happen to me on numerous occasions destroying my hallway carpet. My toilet would just over flow badly without even flushing. Maintenance told me it was due to baby wipes being FLUSHED down the toilet. I called resident mgr and Marisa came to review how damage the carpet had become, because of the floods. After Marisa left my home she call and said I was approved for the repair work and my entire hallway was repaired in less than 48 hours and I am truly pleased beyond measure. This issue has been going on for quite some time I worked with them and they truly stuck by me, and treated my resident as I treat it, my home. I am sure that now all of our neighbors are aware of the problem we all will respect and look out for each other. Thank you in advance to all my neighbors that will stay in compliance with what only can be FLUSHED in our toilet. Thank you maintenance and all office staff for working at the issue to resolve it in the most cost effective manner. I am please and most grateful. I wish I knew how to attach a photo because my hallway is beautiful.

Sarah in the leasing office is awesome. She's very helpful and will answer any questions you have

We’ve just recently moved in and everything went smoothly. Sarah from the office was so very helpful and kind. Helped us every step of the way and had excellent communication skills. From answering every question professionally and helpfully to listening to every concern and working with us through it. We thank you Sarah for your care and patience. Clean apartment when we moved in, except a few minor things but all in all an amazing place to look into! With the cheaper end of rent to most utilities included and a very spacious apartment!

As a current resident, I cannot wait to end this lease. There are pros and cons of living here though. Pros - Maintenance does get done in a very timely manner, but as a newer resident all my maintenance needed was due to the previous tenant, so their inspections were not done properly. - Pj, I believe she is one of the on site managers is extremely kind and she addressed my concerns. - The rent is probably the cheapest around the area that is relatively safe. The cons definitely over power the pros though. Cons - Hot water is always an issue, yes I understand when everyone uses the hot water it may not be hot, but in my building if one person is using the hot water, you will not get any hot water at all. You cannot take a shower without getting random cold water, and you would be lucky if you got a steady water temp, because at times it can go the opposite, where the water will randomly burn you. I guess you don't have to pay for the water, but it would be nice to be able to shower in peace. - Packages constantly get stolen from all of the buildings and the staff simply do not care and refuse to put up any sorts of cameras in the buildings, but whats even more sad is the corporate office will not pick up the phone either. They think putting up papers saying the staff will walk around at random times to "patrol" the buildings. What a sorry excuse. - My buildings hallways are never vacuumed or shampooed, and I have been here for over six months. I have seen the same garbage on the floors for the last months. It is disgusting. - They make you sign your apartment damage form before you even look in your unit, and they will try to screw you over on it. When they do your walk through, they will only point out the obvious large issues. You need to MAKE SURE, while they are in the unit to look at EVERYTHING. I am talking about the tiny pin holes in the walls, to every little burn hole in the carpet, because not only will they charge you for ALL of those damages you did not create, but if it is more than your security deposit they'll make you pay them to fix the issues you have always had in your unit. ALWAYS take pictures too with time stamps of the unit. When I moved into my unit the refrigerator was dirty and the leasing lady just looked at me like??? They took my friends deposit and then said she owed them $10 for new paint. They will send ANY amount to collections if not paid within 30 days. You also have to send a check to their corporate office and can't just pay it on site, so make sure you do that. I have not yet moved out, but I just can't wait for them to screw me over on that. - The wall to wall carpet they love to promote is all old and disgusting. When moved in mine had burn marks all over and holes. It is also so deteriorated that every time I vacuum all the dust from the concrete comes up. My one room carpet also is harder than vinyl flooring. - Per your lease you MUST get your carpets shampooed once you move out by a professional, so when you move in make sure they are properly cleaned, because mine were disgusting. - None of the windows in my unit open properly or close properly either, so it's a good thing they pay for heat. - All of the staff besides Pj, have always been passive agressive towards me, and I have never came in there with a poor attuitide, because per their indeed the leasing agents only make $12/hr. So I understand they are working their wage, but even the new employee has been rude to me because I have asked about requests. - You must pay to wash and dry your clothes which is to be expected in most apartment buildings, but my washer and dryer soap compartments look like there is mold in them, and they have never been cleaned at all. It is sicking.

Absolutely love it! Beautiful place

I have only lived here for a few months, but my experience so far has been fantastic. The staff made the application process easy and kept me informed every step of the way. When I put in tickets issues, they were addressed quickly, within the same day. Friendly staff and mainanaince all around. A nice cozy quiet place to live. Nice townhouses with plenty of room.